Job Title: Seller Operations ExecutiveLocation: Gurugram, IndiaAbout noonWe’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Seller Operations Executive who can help us move even faster.noon’s mission: Every door, every day.What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.The eCommerce Seller Operations Executive will support the Seller Support Team Leader in handling day-to-day operational tasks and providing top-notch support to our sellers. This entry-level position is ideal for individuals who are passionate about eCommerce and eager to develop their skills in a fast-paced environment.Key Responsibilities:- Seller Support: Assist sellers with their inquiries and issues, providing timely and effective solutions through various communication channels (email, phone, chat). - Data Management: Monitor and manage seller performance data, preparing reports and identifying trends or areas for improvement. - Process Assistance: Support the Seller Support Manager in implementing and optimizing operational processes to enhance seller satisfaction and efficiency. - Issue Resolution: Address and resolve operational issues, escalating complex problems to the Seller Operations Manager as needed. - Documentation: Maintain comprehensive records of seller interactions, issues, and resolutions. Ensure documentation is complete and accessible for reference. - Collaboration: Work closely with other departments, including customer service, product development, and supply chain, to ensure a seamless seller experience and faster resolution of issues. - Feedback Collection: Gather and relay seller feedback to the Seller Support Manager to help improve services and processes. - Administrative Support: Perform general administrative tasks to support the Seller Support Team Leader and ensure the smooth operation of the department.What you'll need:- Bachelor’s degree in any field - 0-2 years prior experience in seller support, customer service, account management, or eCommerce is a plus but not mandatory. - Detail-oriented with a focus on accuracy and efficiency. - Ability to work independently and as part of a team. - Strong organizational and multitasking skills. - Customer-centric mindset with a passion for delivering exceptional service.Who will excel?- We’re looking for people with high standards, who understand that hard work matters. - You need to be relentlessly resourceful and operate with a deep bias for action. - We need people with the courage to be fiercely original. - noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Job Title
Seller Operations Executive