Job Title

Role: Oracle Utilities Techno Functional ArchitectExperience: 10+ YearsLocation: Onsite – Doha, QatarKey ResponsibilitiesFunctional Architecture & Solution DesignDesign creative and scalable Oracle Utilities solutions that meet business, technical, and operational requirements.Serve as a techno‑functional expert across:Customer Care & Billing (CCB)Customer to Meter (C2M)Meter Data Management (MDM – Oracle/Siemens)Service Order Management (SOM)Smart Grid Gateway (SGG)Operational Device Management (ODM)Lead requirement‑gathering workshops, business discussions, and solution design sessions.Translate business needs into detailed functional specifications, process flows, and configuration guidelines.Act as the primary liaison between the business, IT teams, and implementation partners.Project DeliveryDefine project objectives and ensure alignment with customer goals and organizational direction.Lead fact‑finding, analysis, and documentation sessions.Configure Oracle Utilities modules and support technical teams in design, development, and testing.Conduct business process analysis, focusing on meter‑to‑cash (M2C) flow, billing, collections, and customer operations.Support data cleansing, configuration, customizations, interfaces, testing, training, deployment, and post‑go‑live.Maintain complete and updated documentation for all functional deliverables.Governance & QualityManage and negotiate functional scope to ensure smooth delivery and minimize risks.Identify potential risks/issues early and support mitigation efforts.Evaluate new features, conduct impact analysis, and support script/code updates as required.Collaborate with Quality Assurance and Continual Improvement teams to maintain ISO, ISMS, and Risk Management compliance.Cross‑Functional LeadershipFacilitate key functional areas including:Process MappingInterfacesChange ManagementWork closely with stakeholders across multiple departments to ensure alignment and user adoption.Support business change initiatives and organizational readiness activities.RequirementsEducationBachelor’s degree in computer science, IT, Engineering, or relevant field.Experience10+ years of proven experience in Oracle Utilities implementations.Strong hands-on experience with Oracle Utilities Application Framework (OUAF).Functional expertise in CCB or C2M, including configuration, enhancements, and solution design.Deep understanding of Meter-to-Cash and Billing processes.Strong SQL skills for functional analysis and troubleshooting.Experience working across business and IT teams at multiple organizational levels.Proven background in business change management and functional leadership.Experience managing workshops, requirements, scope, and solution governance.Ability to operate in fast‑paced, multi‑tasking environments.Mandatory SkillsOracle Utilities Functional ArchitectureAdditional SkillsBusiness analysis & requirements documentationWorkshop facilitationSolution design & integration analysisChange managementStrong communication & presentation skillsAnalytical and problem‑solving capabilityAbility to work collaboratively and independentlyPositive, proactive, and team‑oriented mindset