About noonWe’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Manager, People Services who can help us move even faster.noon’s mission: Every door, every day.What you’ll doThe Manager, People Services – Middle East partners closely with Business and People leaders across the region.This role is responsible for leading end-to-end People Services across the Middle East, covering the full employee lifecycle including onboarding, offboarding, payroll coordination, insurance, compliance, employee experience, and third-party workforce management. The role will lead and manage a centralized People Services team based in India, ensuring consistent, high-quality service delivery across all markets.You will act as a regional owner for People Operations, providing hands-on leadership, strong governance, and advisory support to employees and managers, while continuously improving processes, systems, and service standards.The key responsibility areas are:Identify opportunities to enhance the people services and deliver solutions to provide the best possible employee experienceProvide guidance for the UAE HR admin operations team: Managing day-to-day operational HR activities such as employee database, leave management, insurance execution, grievances, and investigations, etc.Accountable for the GCC payroll entries and being the point of contact for the third-party manpower providers for their payroll execution.Advise, coach and partner with line managers for the implementation of noon policies, and best practices to ensure management of personnelBe a point for employee queries, providing advisory where needed to ensure they are fully aware of their rights and responsibilities and address it in a proactive mannerOwn and lead the delivery of People Services across the Middle East, ensuring a seamless employee experience across onboarding, offboarding, payroll coordination, insurance, compliance, and employee data managementIdentify opportunities to enhance People Services, streamline processes, and implement scalable solutions that improve efficiency and employee experienceDrive continuous improvement of HR processes, systems, and controls, including supporting HR systems implementation and enhancementsRoll out new policies or updates to existing ones, ensuring clear communication, adoption, and ongoing complianceEnsure strong data hygiene, documentation, and reporting standards across all People Services activitiesWhat you’ll need:5+ years of relevant professional experience with minimum of 3 years of experience Managing People Operations in GCC countriesBachelor’s / Master’s Degree from a top-tier academic institution (Master’s degree in HR preferred)Deep knowledge of HR functions with expertise in UAE/Saudi employment lawPrevious experience in the e-commerce industry and high growth startup environment preferredPrevious experience with payroll, compliance, audits, and EmiratisationExcellent presentation skillsAbility to work in ambiguous environments and perform under pressureStrong work ethics, decisiveness, and demonstrated leadership skillsAbility to effectively manage, inspire, and mentor direct and indirect reportsWho will excel?We’re looking for people with high standards, who understand that hard work matters.You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original. noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Job Title
Manager, People Services