Job Title

Job Overview The Retail Store Manager at Reliance Retail is a key mid-level, full-time leadership role based in Pusad, Yavatmal and Akola. The role requires 4 to 6 years of relevant experience managing store operations, leading teams, and driving sales in a retail environment. The position is crucial for maintaining operational excellence, enhancing customer satisfaction, and ensuring overall store profitability. Qualifications And Skills - Store operations expertise with substantial hands-on experience in all aspects of running a retail outlet effectively (Mandatory skill). - Proven ability in team leadership, managing diverse staff, motivating team members, and fostering a collaborative environment to achieve targets. - Strong skills in inventory management, ensuring optimal stock levels, minimizing shrinkages, and maintaining precise records for seamless operations. - Experience in staff training, onboarding new hires, conducting performance evaluations, and implementing continuous development programs. - Proficient in KPI tracking to analyze daily sales, monitor operational performance, and implement data-driven improvements for business growth. - Demonstrated track record in retail sales, meeting revenue goals, implementing promotional strategies, and maximizing customer conversion rates. - Excellent customer service skills with proven commitment to resolving complaints, managing escalations, and delivering superior shopping experiences. - Knowledge of loss prevention best practices, overseeing security measures, and minimizing theft or product loss within the store environment. - Roles And Responsibilities - Oversee daily store operations, including opening and closing procedures, merchandising, visual standards, and compliance with company policies. - Lead, mentor, and manage store teams by delegating responsibilities, setting clear expectations, and creating a performance-driven environment. - Implement effective inventory control practices, coordinate deliveries, manage stock rotation, and ensure accurate inventory records. - Drive sales and profitability through effective promotions, upselling strategies, and fostering a customer-centric culture within the store. - Monitor and track key performance indicators, analyze sales data, and implement corrective actions to achieve store objectives. - Recruit, train, and develop staff to achieve high standards of performance, compliance, and customer service excellence. - Maintain optimal store presentation, ensure cleanliness, and coordinate with visual merchandising for attractive product displays. - Uphold loss prevention protocols, manage cash handling procedures, and ensure adherence to asset protection practices. - Address escalated customer concerns promptly and implement creative solutions to ensure high customer satisfaction and loyalty. More Info Job Type: Permanent Job Industry: Other Function: Retail Employment Type: Full time -