Job Title

Job Title: SGIP Applications & Program Administration Manager (Remote - India U.S. California Battery Storage Incentives) Location: Remote (India) - must be able to support U.S. Pacific Time workflows as needed (overlap hours required) Role Summary: We're hiring a detail-obsessed operator to own the end-to-end administration of California's Self-Generation Incentive Program (SGIP) for battery energy storage projects. You will manage SGIP submissions, documentation, program administrator communications, and post-install compliance through incentive payment. This role is critical to keeping our storage pipeline eligible, audit-ready, and moving quickly. Work Schedule / Time Zone Requirements: - Required overlap with U.S. Pacific Time (PT) for coordination with program administrators and internal U.S. teams (exact hours set with manager). - Ability to handle time-sensitive submissions and rapid turnaround requests. Key Responsibilities SGIP Application Ownership (Pre-Install) - Own SGIP application workflow from intake through reservation confirmation. - Collect, QA, and package documentation (customer data, utility account info, site details, equipment documentation, signatures). - Prepare and submit SGIP applications to the correct Program Administrator; ensure completeness to minimize resubmittals. - Track step levels/caps, deadlines, waitlists, and required timelines to optimize submission strategy. - Maintain a standardized SGIP "readiness checklist" per project and ensure each file is complete and consistent. Cross-Functional Coordination (Design / Permitting / Interconnection / Install) - Coordinate with Sales/Estimating to confirm SGIP assumptions reflected in proposals and project scopes. - Work with engineering/PMs to ensure design choices support SGIP eligibility (equipment, metering approach, documentation alignment). - Ensure SGIP documentation aligns with permitting/interconnection documentation (e.g., one-lines, equipment specs). Post-Install Administration & Compliance - Prepare and submit SGIP incentive claim/closeout packages and track through payment. - Manage post-install program obligations and compliance tracking (documentation retention, operational requirements, ongoing reporting if applicable). - Maintain audit-ready files: version control, correspondence logs, approvals, attachments, and milestone evidence. - Respond to Program Administrator questions, deficiency notices, and correction requests quickly and accurately. Reporting, Process Improvement & Knowledge Management - Maintain a live SGIP pipeline tracker/dashboard (status, blockers, deadlines, expected incentive value, payment stage). - Build and continuously improve SOPs, templates, QA checklists, and internal training materials. - Monitor SGIP program updates and communicate changes internally; update workflows accordingly. - Identify and flag risks early (missing docs, deadline exposure, eligibility issues, inconsistent data) Qualifications (Required) - 2+ years experience in program administration, incentives processing, documentation-heavy operations, or project coordination. - Excellent written English and professional email communication. - High attention to detail; strong track record managing multi-step workflows with strict deadlines. - Advanced spreadsheet skills (Excel/Google Sheets): trackers, validation, status reporting, audit trails. - Comfort working across time zones and coordinating with U.S.-based stakeholders. Preferred Qualifications - Prior experience with SGIP or U.S. solar/storage incentive programs. - Familiarity with solar + storage project workflows (permitting, utility coordination, commissioning documentation). - Experience with tools like Airtable, Smartsheet, Salesforce, or similar. - Experience creating SOPs, templates, and standardized operating workflows. Tools & Systems (Typical) - Google Workspace (Drive, Docs, Sheets), Slack/Teams - Project management platform (e.g., ) - CRM (if applicable) - PDF editing and document packaging tools Performance Metrics (How Success Is Measured) - % of applications accepted on first submission (low deficiency rate) - Cycle time from intake submission reservation claim payment - On-time milestone compliance and zero missed deadlines - Clean, audit-ready documentation with consistent file structure - Accurate pipeline reporting and proactive issue escalation What We Offer - Remote role with long-term growth in a rapidly scaling storage business - Clear ownership and measurable impact - Exposure to U.S. clean energy incentives and operational workflows.