Job Title

Department Facility Designation Executive /Senior Executive – Facility (Soft) Location NCR Reporting To Facility Manager Role & Responsibilities - Prioritize and manage all facility-related requirements to ensure smooth day-to-day operations. - Oversee daily property operations in coordination with the Facilities Manager and Assistant Facilities Manager, ensuring administrative functions, security, and facility services are delivered effectively. - Drive continuous improvement across facility operations and service delivery. - Monitor facility supplies and inventory to ensure adequate stock levels; manage supply and service contracts as approved by clients. - Proactively identify and mitigate operational risks by participating in emergency evacuation procedures, business continuity planning, and health & safety reviews. - Take ownership of client satisfaction by addressing escalations, resolving operational challenges, and identifying opportunities to enhance service quality. - Ensure adherence to key performance indicators (KPIs) and service-level agreements (SLAs). Operational & Site Management - Conduct routine site rounds and inspections of critical areas. - Track, monitor, and ensure timely closure of tickets within defined SLAs. - Manage on-site vendors and service providers. - Coordinate closely with the Landlord (LL) team and Site Facilities Management (FM) team for daily operational activities. - Plan, prepare, and manage Bills of Quantities (BOQs) for materials, as required. - Manage manpower deployment, shift allocations, and workforce movement. - Oversee inventory and store management, ensuring accurate records and availability. - Ensure facility checklists are updated and maintained regularly. - Issue work permits and maintain proper documentation and records. - Carry out daily observations, follow-ups, and closure of identified issues. Reporting & Compliance - Prepare and maintain daily, weekly, and monthly operational and administrative reports. - Track and manage energy consumption data and related reporting. - Organize and manage weekly and monthly FM and LL MOMs (Minutes of Meetings). - Align manpower and vendor deployment as per the 52-week Planned Preventive Maintenance (PPM) calendar. - Conduct regular SS team briefings to ensure alignment and compliance. Work Schedule - Role involves shift-based responsibilities with 6 days working. Skill Set required - Strong knowledge of property and facility operations. - Demonstrated working knowledge of occupational health and safety standards, with a client-centric approach to operations. - Proven experience in team management, including supervising, coordinating, and motivating cross-functional teams. Experience (Years) required Minimum 4 years of relevant experience Qualification Graduate / Hotel Management Graduate