Job Title

SAP Solution Manager (SolMan) ExpertTechnology Global Capability Center (GCC) – Hyderabad, IndiaRole DetailsPosition: SAP SolMan ExpertLocation: Hyderabad, Telangana, IndiaDepartment: Global Technology Services (or relevant department)Reports To: Head of Infrastructure1. Function Context1.1 PositioningPosition: SAP SolMan ExpertSupervisory Role: No1.2 Purpose of the RoleArcelorMittal is looking for an SAP Solution Manager and SAP Basis expert with more than 8 years of experience, working in close collaboration and deep partnership with internal and external IT teams.The scope of responsibilities will cover ArcelorMittal Flat Europe projects and services in complex and critical SOX SAP applicative environments.2. Key ResponsibilitiesSAP EnvironmentManage and support SAP Solution Manager environmentsApplication SupportSupport application teams using SAP SolManSAP Basis SupportPerform SAP Basis support for different application landscapesSolMan WorkloadAuthorization requestsRole requestsTicketingCHARM management and supportSupport custom developmentPerformance supportMonitoringMonitoring of dumps, errors, and logsResolution of identified problemsIncident ManagementManage and solve incidents and problemsDemand ManagementManage and implement new demandsMigrationWork on migration of SAP SolMan to ALM on SAP Cloud3. Competencies3.1 Must-Have Behavioral CompetenciesStakeholder Orientation – ProficientResults Orientation – AdvancedCourage to Challenge – ProficientInspire Trust – ProficientLearning and Development – ProficientInnovation – AdvancedDecision Making – Advanced3.2 Nice-to-Have Behavioral CompetenciesChange Management – Intermediate3.3 Required Technical CompetenciesSAP SolMan expert profile with strong knowledge in:ALMSAP BasisLinux and AIX operating systemsAdministration of authorizationsTransport managementSetup of SAP SolMan systems and backend connectionsManagement of SAP authorizations, roles, and profiles in alignment with SOX Segregation of Duties and CHARM processesMandatory deep knowledge of CHARMITSM managementITGC and SOX knowledge3.4 Preferred Technical CompetenciesKeen to learn new technologies4. RequirementsEducationBachelor’s degree in Information Technology, Computer Science, or a related fieldMaster’s degree is a plusExperienceMinimum of 8 years of experience in IT infrastructure in an SAP SolMan roleAdditional RequirementsExcellent communication and collaboration skillsStrong change management capabilityOne of the main challenges of this role is ensuring end-user acceptance and adoptionPrior experience where change management was a critical success factor, particularly in SOX systems, is requiredAbility to work effectively in a multicultural and geographically dispersed environmentStress resistantProficiency in English is requiredKnowledge of other European languages is a plus