Job Title

Job descriptionGreetings from Infosys BPM Ltd.,We are hiring for Walkin Drive for Research and Exceptions (Merchant Financial Services) Domain for Bangalore. Please walk-in for the interview on 5th February (Thursday) 2026 in Bangalore.Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.Please mention Candidate ID on top of the Resume ***Process Specialist- 2Yr to 4Yrs experience:236284Interview details:Interview Date: 5th February (Thursday) 2026Interview Time: 10:00 AM to 12:30 PM ISTInterview Venue:Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P,Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.Landmark: In Between Sunik Industries and Tejas Networks.Please find below Job Description for your reference:Job Location: BengaluruQualification: Any Graduate (Full Time)Experience: 2- 4 YearsNotice Period: Immediate Joiners to 30 DaysShift: Flexible to work with any shiftWork From Office is mandatoryJob Level: 3ADesignation: Process SpecialistJob Summary:This role is part of a diverse team that supports multiple Lines of Business (LOBs) across the organization. The primary responsibility is to manage transaction exceptions and perform critical back-office functions to ensure operational accuracy and efficiency. The position requires strong attention to detail, problem-solving skills, and the ability to work across multiple systems and processes.Key Responsibilities:Transaction Exception Management:Handle front-end and back-end transaction rejects.Resolve debit exceptions promptly and accurately.Back Office Operations:Process ACH rejects and returns.Research and resolve missing deposits.Perform monetary adjustments and financial reconciliations.Manage equipment billing and related inquiries.Respond to miscellaneous back-office email requests, including:Contract requestsStatement requestsACH returns/rejectsCross-LOB Support:Collaborate with multiple business units to ensure timely resolution of operational issues.Maintain compliance with internal policies and regulatory requirements.Documentation & Reporting:Maintain accurate records of all transactions and adjustments.Prepare reports for internal audits and management reviews.Qualifications:Education:Bachelors degree in Finance, Business Administration, or related field (or equivalent experience).Experience:2-4 years in financial operations, payment processing, or back-office support.Familiarity with ACH processes and transaction exception handling.Skills:Strong analytical and problem-solving abilities.Excellent communication and organizational skills.Proficiency in MS Office and financial systems.Ability to manage multiple tasks in a fast-paced environment.Documents to Carry:Carry a printout your updated resume.Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)Mandatory to carry:Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.Pointers to note:Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.Original Government ID card is must for Security ClearanceThanks & Regards,Infosys Recruitment Team.