Job Title

About the jobAt CloudSEK, performance, culture, and happiness are not separate — they are deeply linked.We are building a company where people do the best work of their careers, and we want someone who owns that outcome end-to-end.The Chief Happiness Officer(Associate Director/Director/AVP/VP/CHRO) is accountable for keeping our teams engaged, motivated, focused, and performing at a high level — while ensuring we retain our best people and build a culture that compounds over time.This is not a “feel-good HR” role. This is a systems + culture + performance role.What you will own1. Measure what mattersYou will build the instrumentation to continuously track:• Engagement, morale, burnout, and energy levels• Manager effectiveness and team health• Attrition risk, regretted exits, and retention of top performers• Alignment to company mission, clarity of goals, and execution focusYou will turn these into dashboards, signals, and early-warning systems — not once-a-year surveys.2. Build feedback and improvement loopsYou will design and run:• Continuous feedback systems (pulse surveys, 1:1 frameworks, skip-levels)• Clear escalation and resolution loops for friction, conflict, and disengagement• Manager coaching programs to improve leadership quality across the companyYour job is to detect problems early and fix them before they impact execution.3. Identify, grow, and retain top performersYou will:• Build a clear, fair system to identify high performers and high-potential talent• Ensure top performers are recognized, rewarded, and developed faster than the rest• Design retention strategies for critical talent• Work with leadership on promotions, growth paths, and succession planningYour outcome: our best people feel seen, valued, and challenged — not ignored or burned out.4. Design a culture that scalesYou will:• Codify and reinforce our cultural values through rituals, stories, and behavior systems• Ensure culture is consistent across geographies, teams, and growth stages• Remove incentives and behaviors that create politics, fear, or low-trust environments• Build a company where speed, ownership, integrity, and excellence are the normCulture is not posters — it’s what people do when no one is watching. You will shape that.5. Partner with leadership on org design and people strategyYou will work closely with:• The CEO and leadership team on org health and structure• Managers on team effectiveness and leadership quality• HR / People Ops on compensation, performance, and growth systemsYou will bring data, insight, and perspective to leadership — not just execution.What success looks like• High engagement and energy across teams• Low regretted attrition, especially among top performers• Managers who are trusted, effective, and respected• A culture that attracts strong talent and repels low-integrity behavior• A company where people do great work and want to stayWho you are• 10+ years in people leadership, culture, org design, or performance roles (startup / tech preferred)• Strong systems thinker — you can design feedback loops, metrics, and processes• Deep empathy + high standards — you care about people, but you don’t tolerate mediocrity• Comfortable with data, dashboards, and analytics• Confident influencing senior leaders and holding them accountable• High integrity, low ego, extremely trustworthy• You genuinely care about helping people do their best work