Job Title

Key Responsibilities1. Onboarding TrainingDesign and implement comprehensive onboarding programs for new employees across clinical and non-clinical roles.Provide orientation on clinic operations, IVF workflows, protocols, SOPs, and internal systems.Ensure new joiners are trained and certified before independent role execution.2. Clinical TrainingCoordinate and facilitate hands-on clinical training for doctors, embryologists, nurses, and RMOs.Organize training programs covering IVF procedures, egg retrieval (OPU), embryo transfer (ET), and related clinical processes.Work closely with senior clinicians and lab leadership to standardize clinical training practices across centers.3. Soft Skills TrainingDevelop and deliver soft skills programs focused on communication, empathy, patient counseling, and service excellence.Train front-office, nursing, and clinical teams on patient interaction and emotional sensitivity in fertility care.Reinforce patient-first culture across all centers.4. Compliance & Safety TrainingEnsure regular training on healthcare regulations, ART Act guidelines, NABH standards, and internal compliance policies.Conduct patient safety, infection control, and risk management training programs.Maintain accurate records of mandatory compliance training and certifications.5. Continuous Medical Education (CME)Plan and coordinate continuous medical education initiatives including workshops, seminars, webinars, and conferences.Facilitate knowledge updates on latest fertility treatments, research, technologies, and best practices.Support clinician participation in external academic programs and conferences.Training Evaluation & ReportingAssess training effectiveness through feedback, assessments, audits, and performance indicators.Prepare regular training reports for management highlighting coverage, gaps, and outcomes.Continuously improve training programs based on clinical outcomes and patient experience data.Skills & CompetenciesStrong understanding of IVF clinic operations and healthcare training requirementsExcellent communication and presentation skillsAbility to coordinate with clinical leaders and multi-location teamsKnowledge of compliance, patient safety, and quality standardsStrong organizational and documentation skills