Job Title

Restaurant HostessLocation: China Bistro R City MallJob SummaryThe restaurant hostess is responsible for delivering an excellent guest experience by welcoming guests, managing reservations, handling feedback, and ensuring overall guest satisfaction at the restaurant.Key ResponsibilitiesWarmly welcome and greet all guests upon arrivalManage table reservations and waiting lists efficientlyCoordinate with the service and kitchen team to ensure smooth guest flowUnderstand guest preferences and ensure personalized serviceHandle guest queries, complaints, and special requests professionallyEnsure guests are comfortable and satisfied throughout their visitMaintain guest feedback records and share inputs with managementAssist during peak hours to manage crowd flow and guest expectationsPromote restaurant offerings, events, and special menusEnsure grooming standards and service etiquette are followedDesired Candidate ProfileMinimum 1–3 years of experience as GRE / Hostess / Guest Services in a restaurant or hospitality setupExcellent communication skills (English & Hindi; Marathi preferred)Pleasing personality with a customer-focused attitudeAbility to handle pressure during busy service hoursBasic knowledge of POS/reservation systems is an advantageWillingness to work in rotational shifts, weekends, and holidaysEducational QualificationA graduate or Diploma in Hotel management/hospitality is preferredFreshers with good communication skills may also be consideredSkills RequiredGuest handling & interpersonal skillsProblem-solving and complaint resolutionProfessional appearance and groomingTeam coordinationAttention to detailWhy Join Us?Work with a premium dining brandGrowth opportunities within the organizationPositive and professional work environment