Job Title

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.Our game-changers:* Challenge Conventions* Deliver outcomes unimagined* Create experiences that go beyond WOWIf this is you, we would love to discuss career opportunities with you.In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.Responsibilities: Lead data-driven recommendations and insights to support strategic projects across Central Operations Lead cross-functional teams in specific initiatives; recognizes dependencies between teams; drive and clarify ownership of those dependencies Understand the business, track operational performance, provide insights and recommendations Support company-wide programs through ownership of analytical projects Establish strong working relationships with peers in other Global Operations teams and cross-functional partners (sales leadership, finance, sales operations, systems) to achieve objectives Build dashboards and automated reports, working proficiently with data visualization and querying/analysis tools (e.g., Tableau, SQL, Python) Own data tables, and work with stakeholders to ensure available data is accurate, consistent, and timely Own technical implementations and documentation associated with datasets and strive for 100% accuracy Comfortably identify and frame specific business problems; creates hypotheses, builds key analyses, and develops recommendations; gains alignment with stakeholders for implementation. Independently manage expectations from stakeholders; manages deadlines/timeframes for larger initiatives and projects with minimal guidance on prioritization or dependenciesPreferred Qualifications: BS degree in a quantitative discipline (statistics, operations research, computer science, information engineering, engineering, applied mathematics, economics, business analytics, etc) 8+ years of experience working with data in a business setting, including data management, process execution, operations, reporting, or analytics. 6+ years of experience in Tableau/PowerBI and SQL 6+ years of experience in Python and Automation Exceptional analytical and technical skills, with clear attention to detail Ability to leverage numbers and insights to influence & drive sound decision making, client stake holder management, Team Management, People Management