Job Title

HCLTech is Hiring for Chat Support!Interested candidates can walk in for an interviewDates: 13th Feb 2026Timing: 11:00 AM - 2:00 PMWalk-In Address: No. A 8 & 9, Sector 60, Noida - 201301Work Location: GurugramContact Persons: Navya/Anku/"Experience - 1 to 4 Years, Freshers not Eligible/"Please carry:2 Updated Resume1 Passport size1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)Type of Requirement:-E-Mail Support (Excellent Written & Verbal Communication is a must)Required Qualification:- Graduate / Post Graduate in any stream. Job DescriptionAs an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.You will use deductive reasoning to make sound business decisions.You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgencyYou will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.You will learn and process all products offered in the logo.Key SkillsTeam oriented/team playerSituational/contextual awareness with the ability to understand the impacts of ones work.Excellent critical and analytical thinking abilitiesHigh attention to detail, and high level of professionalismProactive, self motivated, self starter, minimal supervisionExcellent analytical skills and strong decision-making skills committed to resolution and complianceStrong organizational, time and workflow management skillsOrder Management experience is preferredMust have:- Excellent Spoken & Written English. Excellent English Written Communication Willingness to work in Shifts - 24* 7