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I. ABOUT 4P’s CORPORATION4P’s, headquartered in Ho Chi Minh City, Vietnam, operates 40 worldwide restaurants. Our main restaurant, Pizza 4P’s, has 35 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of /"House-made cheeses/", /"Earth-to-people/" and /"Omotenashi/" hospitality.Pizza 4P’s is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: “Delivering Wow, Sharing Happiness”. We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences.II. ROLE PURPOSEThis role exists to lead the full HR agenda for Pizza 4P’s India, ensuring compliance, culture, and capability are aligned with the company’s values and growth goals. It serves the business by delivering best-in-class HR operations, building strong talent pipelines, and fostering a workplace culture centered on care, sustainability, and shared happiness. Through this, the HR Manager enables business expansion, workforce quality, and employee engagement across India.Business size: 190 partners including 20 partners in corporate officeReporting to: Canadian Global CPO; dotted line to Japanese Country ManagerSubordinates: 2 specialists (recruitment and admin)Peers: Corporate Office (Supply Chain Manager, Finance Manager, Call Center), Production (Cheese Manager, Food Operation Manager), Store Operation (Area Manager, Restaurant Manager)III. KEY ACCOUNTABILITIESHR Operations & ComplianceOversee payroll, benefits, contracts, and labor law compliance.Ensure HR policies are locally relevant while aligned with 4P’s global standards.Talent Acquisition & Workforce PlanningPartner with hiring managers to recruit and retain top talent.Forecast workforce needs to support expansion plans.Culture & EngagementChampion Pizza 4P’s values in the India team.Design and deliver initiatives that strengthen engagement, well-being, and retention.Employee RelationsAct as a trusted advisor on employee concerns and workplace issues.Build constructive relationships with employees at all levels.Learning & DevelopmentFacilitate leadership and career development pathways.Identify training needs and coordinate learning programs.Data & ReportingMaintain accurate employee records and HR metrics.Provide insights to inform strategic decisions.IV. SUCCESS METRICS & KPIsCompliance: 100% adherence to labor laws and internal policies.Engagement: Improved employee engagement and retention scores.Talent: Time-to-fill and quality-of-hire benchmarks achieved.Operational Excellence: Accurate payroll and HR data with zero errors.Leadership Feedback: Positive evaluation from India leadership and regional P&C.V. CORE COMPETENCIESStrategic HR Business PartneringProblem-Solving & Decision-MakingEmpathy & Relationship BuildingCommunication & Influencing SkillsIntegrity & ConfidentialityCultural Agility in Multi-country EnvironmentsVI. TOOLS, ENVIRONMENT & WORKING CONDITIONSSystems & ToolsHRIS, SmartRecruiters ATS, LinkedIn, and HR analytics dashboards.Work SettingCorporate office / hybrid with site visits to restaurants.Travel Expectations10–15% (domestic with occasional regional travel).VII. REQUIRED QUALIFICATIONSEducation BackgroundMinimum: Bachelor’s degree in Human Resources, Business, or related field.Preferred: Master’s degree or HR certifications (SHRM, CIPD).Language ProficiencyRequired: English – Advanced (spoken & written).Hindi or other local languages – Fluent (spoken & written)This Job Profile is intended as a reference framework. Actual responsibilities, scope, and requirements may be adjusted based on business priorities and evolving organizational needs.Explore to join our Wow journey at