Job Title

Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.Full-Time positions availableShifts available between 4pm-10am ISTFluent in speaking, writing, and reading English RequiredGreat, secure, premier office located in Goregaon West, Mumbai with lots of perks – lounge, game room, onsite parking + much moreMentoring and guidance from Canadian Management TeamRequirementsThe ideal candidate must enjoy a teamwork oriented environment, open to collaborating with others, motivated in helping their peers and customers and is customer driven.Experience working in a Call Center environment handling incoming and/or making outgoing callsCustomer Service oriented in developing and maintaining a positive customer interactionStrong English communication and people skills – written and verbal communicationAbility to multi-task and comfortable operating in multiple applications at one timeOpen to flexibility in schedule including working extended or extra shiftsProviding an exceptional customer service experience on every callExperience in the telecommunications industry an assetWhat We OfferSalary, Bonus, Health Benefits + much more!Paid Time Off, Training and DevelopmentOngoing English and Customer Service development classesLocationMust be able to commute to our office located in Goregaon West, Mumbai