Job Title

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.Role Type: Contract / Internship (High-Commitment)Location: Bengaluru (On-site)Duration: 3 MonthsRole OverviewThis project focuses on large-scale video-based data collection used to train advanced AI and robotics systems. The intelligence of these robots depends entirely on the precision of the video data captured.As a Training & QA Intern, you play a dual role. Depending on the project phase, you will rotate between leading training batches and performing rigorous Quality Assurance (QA). You are the final gatekeeper of quality; you must command authority, enforce non-negotiable standards, and proactively suggest ways to improve the training program itself.Key Responsibilities1. Dynamic Role Execution (Training & QA)Flexible Rotation: Switch seamlessly between leading training sessions on some days and performing deep-dive QA/auditing on others.Lead Training Sessions: Conduct classroom-style onboarding for Data Collectors, turning complex guidelines into simple, actionable steps.Rigorous Auditing: Perform real-time and post-recording audits on video data to ensure 100% compliance with robotics training protocols.2. Personnel Command & Rule EnforcementCommand the Room: Maintain authority during training, managing group dynamics and ensuring all collectors remain focused and disciplined.Strict Rule Enforcement: Reinforce /"non-negotiable/" rules without adding personal interpretation—ensure rules are applied exactly as written.Objective Certification: Make the final pass/fail call on candidates. You must be comfortable rejecting those who do not meet the bar.3. Program Insights & ImprovementFeedback Loop: Actively identify gaps in the current training materials or assessment structure.Strategic Input: Share insights with the leadership team on how to improve the training flow, simplify complex rules, or make the QA process more efficient.Documentation: Suggest updates to SOPs (Standard Operating Procedures) based on common mistakes observed during audits.4. Reporting & TestingManage Knowledge Checks: Oversee quizzes and ensure every candidate hits the 85% passing mark.Accurate Logging: Maintain 100% accurate logs of training outcomes and audit scores using internal trackers.Required Skills & AttributesCommand & Presence: Strong ability to lead people and maintain authority in a high-pressure environment.Communication Excellence: Ability to explain technical instructions clearly and present improvement ideas to management.Decisiveness: Comfort in making firm /"fail/" decisions; zero hesitation in enforcing quality standards.Analytical Mindset: Ability to spot patterns in errors and suggest programmatic solutions.High Stamina: Comfortable with a 6-day work week and 10-hour shifts (9 AM – 7 PM).Who This Role Is ForNatural leaders who take pride in /"holding the line/" on quality.People who aren't just /"doers/" but /"thinkers/" who want to improve how things are done.Individuals who are disciplined, punctual, and highly accountable.Who This Role Is NOT ForThose unwilling to go above and beyond or assist with last-minute changes and project requirements.Individuals uncomfortable with confrontation or enforcing strict rules.Those who prefer a static routine (this role rotates between Training and QA).Success MetricsZero-Error Data: Low rejection rates for Data Collectors once they move to live production.Process Evolution: Successful implementation of at least one improvement or insight shared regarding the training structure.Reliability: 100% accuracy in all training and QA documentation.