Key ResponsibilitiesConvert operational requirements into PRDs, user stories, field-level specs, validations, and edge casesRun workshops with Ops, Hub, Finance, Support, and Tech teams to align workflows and outcomesDrive sprint prioritisation with engineering; manage scope, trade-offs, and delivery qualityOwn UAT scenarios and go-live readiness (checklists, role access, workflow sign-offs)Define platform metrics: utilisation, downtime, ticket SLA, availability, recovery time, service cycle timeAct as the “platform face” in reviews: demo new releases, handle feedback, and close gaps fastCoordinate cross-team dependencies (payments, telematics integration, partner onboarding flows)Must-have Skills :Strong product execution: specs, workflows, validation logic, rollouts, UAT disciplineComfortable in customer-facing environments: demos, workshops, stakeholder presentationsFamiliarity with operational systems (fleet/logistics/asset lifecycle/service workflows)Data-first mindset: dashboards, performance metrics, root cause thinkingStrong communication: crisp writing + confident verbal walkthroughsNice to Have :Experience with telematics/IoT data flows and exception managementExposure to payouts, invoicing, reconciliation, or collections workflowsBuilt internal “OpsTech” systems used daily by large teamsAdditional Job Description:Must have worked in startups and should be willing to work from home on saturdays
Job Title
Product Manager — Operations Tech (Internal Fleet Platform )