Job Title

Role Overview:ThoughtSpot is seeking an experienced Senior Member Technical Staff to join our Cloud Infrastructure team. In this pivotal role, you will architect, develop, and deploy a cloud-native control plane and data plane across multiple cloud environments (AWS, GCP, Azure) to support ThoughtSpot’s Business Intelligence (BI) application. You will lead cloud infrastructure initiatives and collaborate across teams to scale our platform, enabling it to run customer and internal workloads seamlessly across public, private, and hybrid clouds.Key Responsibilities:Architect, Develop, and Evolve Cloud Infrastructure:Design, build, and deploy cloud-native infrastructure to support ThoughtSpot's multi-cloud environment across AWS, GCP, and Azure.Lead the development of microservices-based infrastructure to host our BI applications and internal workloads.Develop a hybrid cloud strategy, leveraging both virtual machines and containerized services (Kubernetes, Docker).Leadership & Collaboration:Provide technical leadership to a team of developers, conducting architecture reviews, and code reviews, and sharing best practices in cloud-native software development.Lead cross-functional collaborations to ensure infrastructure is built for scalability, performance, and security.Mentor and develop team members, driving a culture of technical excellence.Automation & Infrastructure as a Service:Implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform, Ansible, and CloudFormation to automate provisioning and deployments.Provide automation and tools for both customer workflows and internal software development lifecycle (SDLC) processes.Integrate open-source technologies and custom-developed modules to build a state-of-the-art infrastructure stack.Monitoring & Operations:Develop and maintain visibility, metrics, monitoring, alerting, and tracing systems to ensure high availability and operational efficiency of our SaaS service across a multi-cloud environment.Implement cutting-edge observability solutions (EFK/ELK stack, Prometheus, Kafka) for no-touch/low-touch operations.Multi-Cloud & Hybrid Cloud Strategy:Drive the architecture and implementation of multi-cloud disaster recovery (DR) frameworks for both multi-tenant and single-tenant SaaS offerings.Create SDLC frameworks that allow for seamless deployment across multiple clouds without requiring redundant testing.Develop an app modernization framework to migrate applications from legacy infrastructure to modern Kubernetes-based platforms.Security & Compliance:Ensure computing, networking, storage, and security best practices are followed while building a highly available, secure, and cost-efficient cloud infrastructure.Integrate DevSecOps practices into the infrastructure development lifecycle, ensuring security and compliance from the ground up.Innovative Tooling & Customer Portals:Build customer-facing operations portals for multi-cloud visibility and management, incorporating AI agents and analytics for enhanced health monitoring, quality of service (QoS), and operational insights.Develop frameworks for cloud infrastructure financial operations (FinOps), enabling operational efficiency and cost management via code.Access Management & Scalability:Lead the development of self-service infrastructure tooling for application teams, enabling rapid provisioning and scaling of infrastructure across clouds.Example Projects in Progress/Upcoming:Multi-Cloud Disaster Recovery (DR): Building a resilient DR framework across AWS, GCP, and Azure for our SaaS offering.SDLC Framework: Create a streamlined SDLC framework that allows developers to deploy applications across multiple clouds without retesting requirements.App Modernization: Migrate legacy applications to a modern, Kubernetes-based platform.Ops Tooling: Develop self-service troubleshooting tools using advanced metrics, logs, and tracing data to reduce MTTR (Mean Time to Recovery).Customer Operations Portal: Build an AI-powered multi-cloud operations portal to provide customers with real-time health, QoS, and visibility insights.Infrastructure FinOps Framework: Implement a framework for operational efficiency and cost management across multiple clouds.Infrastructure as Templates: Empower application teams to provision infrastructure easily through templated solutions that are cloud-agnostic.What You Bring (Skills & Experience):Deep Experience in Cloud-Native Technologies:Extensive experience with cloud-native infrastructure (Kubernetes, Docker) in hybrid or multi-cloud environments.Expertise in building and operating large-scale infrastructure in public cloud environments (AWS, GCP, Azure).Infrastructure-as-Code (IaC):Expert in Infrastructure as Code (Terraform, Ansible, CloudFormation), with hands-on experience in automating infrastructure across multiple clouds.DevSecOps & Automation:Familiarity with cloud-native DevSecOps practices and tools, integrating security and automation across the SDLC.Strong automation skills using CI/CD pipelines in a multi-cloud environment.Expert-Level Programming Skills:Proficiency in languages like Go (preferred), Java, C++, Python, and experience working with databases (MongoDB, Cassandra, NoSQL, Postgres).Monitoring & Observability:Expertise in monitoring, logging, and alerting frameworks (EFK stack, Kafka, Prometheus) for ensuring operational reliability.Distributed Systems Expertise:Strong knowledge of distributed systems, Linux systems, cloud computing, networking, and distributed storage technologies for building and optimizing infrastructure.Single Pane of Glass Solutions:Experience building single pane of glass applications for infrastructure operations portals is a plus.What You Will Get:Cutting-Edge Exposure:Work at the forefront of BI applications, delivered in a multi-cloud SaaS environment spanning a wide range of industries.Leadership & Innovation:Lead a transformation of application cloud infrastructure architecture, contributing to large-scale cloud innovation.Collaborative Environment:Join a team of talented professionals, collaborating in a culture that values excellence and shared success.Required Experience:5+ years of relevant experience in engineering cloud infrastructure, with at least 3 years in a similar role.Proven track record of building and scaling infrastructure for enterprise SaaS products in hybrid or public cloud environments.