Job Title

Company DescriptionEHL Group is a global leader in education, innovation, and consulting, specializing in the hospitality and service industries. With a legacy dating back to 1893, the organization delivers a broad spectrum of top-tier educational programs, including apprenticeships, bachelor's, master's, and professional and executive education, across campuses in Switzerland and Singapore. EHL Group also provides consulting and certification services to businesses and learning centers worldwide. Guided by people-centered values, the group is dedicated to fostering innovative, sustainable, and dynamic learning environments with a global perspective.Mission of the Department and SectorThe School of Practical Arts supports EHL’s SHINE Strategy by strengthening international presence, harnessingdigital capabilities, impacting industry and society, nurturing community, and expanding its educational portfolioacross all vocational products. SPA is committed to delivering hands-on, industry-relevant learning experiencesthat prepare learners for real-world hospitality and culinary careers. Within this mission, the SPA Education andDigital Department designs and produces practical, engaging, and technology-driven courses that combinepedagogy with creativity.Mission of the PositionResponsible for directly coordinating the admissions process for VET by EHL and providing academic qualitymanagement, ongoing LMS Support. Playing a supporting role to SPA Consultants (Jnr. Consultants, Consultantsand Senior Consultants) in the delivery of SPA Segment activities—including business development, acquisition& delivery of client mandates, customer relationship management for the Region, and supporting global teams.Demonstrating excellent organizational skills, attention to detail, and the ability to collaborate effectively acrossdiverse cultures and geographic regionsKey ResponsibilitiesCoordinate the Admissions ProcessManage the entire admissions process, from database management to LMS enrolmentMaintain accurate records of applicant status and communicationsSupport Academic Quality ManagementCoordinate gradebooks and cross-reference with theoretical and practical exams.Oversee and analyse feedback from student and partner surveysProvide Ongoing Support to Partners Requiring LMS Navigation SystemEnsure course materials are up to date, uploaded, and smoothly delivered within LMS.Generate reports on LMS usage and student progressBusiness Development & MarketingSupport in conduct business analysis through research. Support in executing business development activities for their Segment unit across the Region. Support in marketing products and services to business prospects. Support in preparing prospective client and mandate pitch documents.Skills Required for the PositionRequired DiplomaBachelor degree in relevant fields (hospitality, tourism, business administration, services, learning and development) or equivalent degreeSoft skillsProject managementPeople managementReliable, able to exercise high integrity and responsibilityDynamic and independentDiplomatic, respectable, client-oriented and flexibleSolution orientedBusiness development driven, dynamic and entrepreneurialFocused, rigorous and well-organized (time management)Strong Service-focus with “eye for detail”Technical skillsExcellent communication skills (verbal, written and presentation); ability to listen and respond.Excellent IT Skills (MS Office, Canva, Prezi). Adobe tools and experience of working with LMS’s preferred.Knowledge of consulting practices and the hospitality industry.Knowledge/Experience of hospitality education and Learning & Development is preferred.Work experience required for the positionYears of experience in a similar position: N/AYears of professional experience: 0 to 2 years