Job Title

Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations complianceHire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality serviceEnsure customer satisfaction by addressing client needs and promptly resolving any issuesDevelop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitabilityCreate and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnershipsManage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessaryRegularly evaluate service quality and client satisfaction and make necessary adjustmentsDevelop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovationsEnsure the spa complies with all health regulations and safety standards, including cleanliness and hygieneCreate efficient work schedules for staff and ensure enough staff members are available to meet customer demand