Job Title

Company DescriptionEudemonic Technologies Private Limited is an enterprise-focused technology and business consulting partner. We help organizations make smarter decisions, implement effective strategies, and achieve sustainable growth. Our solutions cover financial, operational, and organizational domains, combining consulting, technology implementation, and continuous improvement. Join us to work on impactful projects, collaborate with experts, and grow your skills while delivering measurable value to our clients.Role DescriptionWe are seeking a detail-oriented and proactive Business Operations Associate to provide back-office support to a leading Australian business operating in the Compliance & Essential Services sector.This role focuses on non-voice support, data management, and administrative operations to ensure smooth business processes and high service standards.IndustryCompliance & Essential ServicesFunctional AreaBack Office Operations | Data Management | AdministrationLocationGurgaonTimings08:30 am - 05:30 pmQualificationsBachelor’s degree (BCOM / BBA / BSC or equivalent)Experience0–2 years (Freshers with strong communication skills are encouraged to apply)Minimum 6 months BPO experience preferredKey Skills requiredProficiency in MS Office (especially Excel and Word)Strong data entry and data verification skillsExperience in back-office / non-voice processEmail handling and customer communicationGood understanding of data management processesBasic knowledge of BPO operationsStrong attention to detail and accuracyComputer proficiency and familiarity with web portalsCompetenciesStrong verbal and written communication skillsAbility to interpret instructions and follow structured processesAbility to work within deadlines and meet performance targetsHigh level of accuracy and attention to detailInitiative-driven, within defined authority limitsStrong administrative and reporting skillsGood interpersonal and team collaboration skillsAbility to handle sensitive and confidential information responsiblyKey ResponsibilitiesRespond to staff queries via Microsoft Teams and email in a timely and professional mannerPerform administrative support activities including data entry, documentation, and record maintenanceManage customer portal activities in line with defined business processes and service standardsProcess, verify, and maintain customer data with high accuracyHandle sensitive and complex enquiries with professionalism and discretionMaintain reports and ensure data integritySupport internal teams with operational coordination tasks as required