We're looking for an experienced Inside Sales Team Leader to manage a team of 4-5 medical counselors, own conversion targets, and ensure every patient interaction is handled with quality and care.Work from Office | Gurgaon, Sector 48What You'll Do:Lead, mentor & manage a team of 4-5 medical counselors.Set and track daily, weekly & monthly targetsMonitor KPIs — call volume, lead conversion, consultation bookings, no-show ratesConduct regular team reviews, feedback sessions and trainingHandle escalations and complex patient queries personallyCoordinate with hospital partners for smooth patient handoffsShare lead quality insights with the marketing teamWhat We're Looking For:3-4 years in inside sales with minimum 1 year in a leadership rolePrior experience in healthcare, health-tech, hospitals or diagnostics preferredExcellent communication in Hindi & EnglishHands-on CRM experienceStrong analytical ability — comfortable reading reports and acting on dataEmpathetic, patient-first approach with a target-driven mindsetGraduate in any discipline (MBA a plus)Why Eye Zenith:High-growth pan-India healthcare brandDirect impact on patients' lives through quality counselingClear career progression to Senior TL / Sales ManagerCollaborative, performance-driven culture.
Job Title
Team leader / Assistant Manager ( Inside Sales )