Job Title

Sales Order & Customer Coordination & Vendor Coordination (3PL)Process and close Customer Requests (CRs) within defined timelinesCreate and circulate Order Acknowledgements (OA) to Sales teams and Sales ISOsFollow up for customer OA acceptance and resolve order-related queriesPrepare and share SO creation trackers against received POsCoordinate and share dispatch documents (invoice/PO wise) with Sales ISOsTrack and update MIT shipment ETA & delivery status to Sales teamsParticipate in weekly coordination calls with Sales teams/ISOsPlant & Internal Coordination Share export dispatch plans with Plant and Logistics teamsRelease Sales Orders in line with production plans and changesRaise and follow up IUT PO requests with Finance for stock pointsCreate and cross-verify Sales Orders in SAPParticipate in daily plant, logistics, and production meetingsMIS & ReportingMaintain daily end-to-end PO trackersPrepare weekly Europe customer-wise reportsUpdate and analyze Actuals, Sales, MIT, and Stock Point salesPrepare sales plans for Rakholi, Waluj, Italy, and USA with value realization focusGenerate monthly Stock Point performance reportsCirculate consolidated MIT reports to Logistics teamsCross-Functional CoordinationCoordinate order planning and dispatch status with Plants and LogisticsManage order and MIT shipment trackers with Sales ISOsCoordinate vehicle/container placement with LogisticsSupport stock point sales transfers by sharing OA/SO detailsKey Skills & CompetenciesSales Operations & Order ManagementSAP (Sales Order processing)Advanced Excel & MIS reportingStrong coordination and follow-up skillsHigh attention to detail and data accuracyEffective communication and stakeholder managementKey Performance Indicators (KPIs)Order processing accuracy & turnaround timeOn-time dispatch and documentation complianceMIS accuracy and reporting timelinessReduction in order/dispatch escalationsStakeholder satisfaction (Sales, Plant, Logistics)