**Fully Remote 6-month contract** **UP to 35 LPA** - Exact compensation may vary based on several factors, including skills, experience, and education. **Working hours: 5:30 PM IST to 2:30 AM IST**Qualifications Required Education & Experience Bachelor's degree or equivalent experienceExperience with endpoint client hardware vendor offerings including Hewlett Packard, Lenovo, Dell and Apple, laptops, desktops, mobile/personal productivity devices, and associated peripherals.Direct experience with Azure VDI platform services management, administration troubleshooting and collateral service reporting. Experience with third-party management platform (e.g. Workspot) a significant plus.Experience with in-support MS Windows client and server operating systems. Current Macintosh/MacOS experience a significant plus.Experience with client applications including MS Office 365 Adobe Acrobat and other Adobe CS products, MS Edge, Google ChromeEndpoint protection solutions (e.g. Crowdstrike), and other common client components including data protection tools compression tools and remote access programs.Direct experience with current branch MS Endpoint Management platform and Intune (preferably in a co-managed context) System Management toolsets in a distributed environment.Substantial experience with MS Intune, legacy Active Directory GPO and SCCM configuration management development and deployment for MS Windows 10/11.Experience with Intune management for MacOS clients a significant plus.Experience with pharmaceutical applications such as ChemDraw, Analyst, Watson, Perkin-Elmer and IDBS E-Notebooks, Accord, Diva, DSGene, Prism, SciFinder, and MOE a significant plus.Development and delivery of application packages for deployment by one or more system management platforms in service for supported endpoint platforms.Direct experience with function-level PowerShell development and/or other scripting/development languages to support packaging queries, object manipulation and tool development supporting systems and platform management under the remit of the team. Experience with MS Power Automate tools a plus.Direct experience with SQL query development and maintenance supporting systems, platform management and related reporting services under the remit of the team. Experience developing PowerBI reporting solutions a plus.Demonstrated experience with AI solution tools sets (e.g. Copilot, Copilot Studio) for POC development and assessment a significant plus.Experience with one or more MDM platforms managing MacOS/iOS devices (e.g. Intune, MaaS360, Airwatch/VMWareOne, MobileIron/Ivanti Neurons, JAMF, Kandji a plus.Job Summary This role is responsible for the design, engineering, administration, and advanced support of enterprise physical and virtual endpoint environments. The position owns endpoint platform management, device provisioning, application and OS deployment, security hardening, and L3 escalation support using modern endpoint management tools such asMicrosoft Intune and MECM . The role also requires server and cloud-side administration to support endpoint management platforms, monitoring, and associated infrastructure services.Key Responsibilities Design, engineer, and support enterprise desktop, laptop, and VDI provisioning services across corporate and laboratory environments using Intune, MECM, and related tools. Administer and support endpoint management infrastructure, including virtual/physical servers and SaaS/PaaS/DaaS platforms, with responsibility for troubleshooting and recovery. Manage endpoint OS, application, security, and feature update packaging and deployment; coordinate with managed service partners as needed. Implement and maintain monitoring, alerting, and reporting solutions for endpoint platforms. ProvideLevel 3 escalation supportfor endpoint technologies and supporting management platforms. Apply ITIL v3 practices, SDLC standards, and change/service management processes, including documentation, change control, and incident/problem management. Collaborate with End User Services, Security, and Infrastructure/Cloud teams to align endpoint services with enterprise strategies. Advise business stakeholders on endpoint engineering capabilities, service offerings, and technical feasibility. Contribute to service design, testing, lifecycle management, compliance documentation, and continuous improvement initiatives. Provide peer coverage and knowledge sharing as needed.
Job Title
Endpoint Engineer