Get To Know Us First!Who We Are At interface.ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions. Our mission: To make banking effortless, intelligent, and profitable—enhancing user experience while boosting revenue and efficiency for financial institutions. We’re not just another AI company. Our proprietary AI, built 100% in-house, is designed for zero-shot learning, achieving 90%+ accuracy on Day 1. With a world-class team from Microsoft, ISB, and IIMs, and a 1,800% growth rate in the last year, we’re shaping the future of AI in financial services. Join us to build something transformative.Careers - - – SDE III – BackendLocation: India (Remote) Function: Engineering – Product Engineering Reports to: Engineering Manager – Product EngineeringAbout the RoleWe are looking for a Software Development Engineer III to join our Core Platform Team. This team is responsible for designing and scaling the foundational systems that power all our AI-driven products—from secure authentication and configuration engines to core services like logging, feature management, and real-time orchestration.You’ll work alongside experienced engineers to build modular, high-performance backend systems that are critical to uptime, compliance, and scalability across the company. This is a hands-on role ideal for engineers looking to grow their impact while working on production infrastructure used by every product team.What You’ll Do Design and build high-availability, low-latency services powering AI-based voice and digital agentsContribute to the orchestration logic that handles tool invocation, conversational memory, session management, and multi-turn logicIntegrate backend systems with AI components such as language models, speech pipelines, and structured data sourcesCollaborate with cross-functional teams including ML, product, compliance, and UX to deliver intelligent and trustworthy user experiencesIdentify and resolve performance bottlenecks, reliability issues, and system-wide scalability challengesParticipate in design and architecture reviews, and mentor junior engineers across the teamUphold engineering excellence through strong documentation, testing, observability, and DevOps practices What You’ll Bring5+ years of experience in backend engineering, ideally working on real-time or user-facing platformsStrong backend programming skills like Java, Node.JS, or similar, with deep understanding of asynchronous programming and system designProven experience building and scaling distributed services, APIs, and event-driven systemsFamiliarity with infrastructure tools such as Docker, Kubernetes, and CI/CD pipelinesExperience integrating services with data stores, message queues, and external APIs Bonus Points:Experience working on AI-enabled or ML-integrated platformsUnderstanding of compliance, security, and auditability requirements in regulated environmentsPrior experience working in fast-paced, high-growth product teamsWhy Join Us?Work on the most impactful and revenue-generating platform in the organizationBuild infrastructure for real-time intelligent agents—across both chat and voice modalitiesCollaborate with top-tier AI researchers, designers, and engineers in a fast-moving, high-trust environmentHelp shape the future of human-AI interaction in a mission-driven company at scaleReady to lead with impact? Apply now.
Job Title
SDE III