Job Title

Company DescriptionTanjore Collective is dedicated to sharing the timeless beauty of Tanjore art with students and art enthusiasts worldwide. With over 3,000 students who have pursued their passion for Tanjore art through our programs, we offer expert instruction and create personalized masterpieces for our patrons. Our works have adorned homes of notable individuals and distinguished temples in India. Founded by Vibha Raj, who inherited her skills from her mother, Vani Bhaskar, a Tanjore art teacher with over 40 years of experience, Tanjore Collective carries forward a rich legacy in art.Role DescriptionThis is a full-time on-site role located in Bengaluru for a Customer Support Specialist. The Customer Support Specialist will handle customer inquiries, resolve issues with professionalism, and ensure a positive customer experience. Day-to-day tasks include providing technical support, addressing feedback, maintaining high levels of customer satisfaction, and collaborating with internal teams to improve processes and resolve customer concerns efficiently.QualificationsProficiency in Customer Support and ensuring Customer SatisfactionStrong Interpersonal Skills and ability to build positive customer relationshipsExperience in providing Technical Support and troubleshooting customer issues effectivelyAnalytical Skills to assess and resolve customer inquiries systematicallyExcellent verbal and written communication skillsAbility to thrive in a collaborative on-site work environmentPrior experience in a customer-facing role is preferred but not mandatory