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People & Business Operations Manager Remote (India-Based) | Full-Time | U.S. Business HoursAbout Us: STEPS Talent is a high-precision staffing firm operating in complex enterprise and consulting environments. We believe operational excellence is a competitive advantage. As we scale, we’re building infrastructure that is disciplined, compliant, and intelligently designed.We are hiring aPeople & Business Operations Managerto own and mature our People Operations and core back-office systems.This role is not clerical. It is operational ownership.You will operate as a department of one while partnering directly with leadership to ensure our people, payroll, vendors, billing, compliance, and reporting functions run cleanly, efficiently, and predictably.The Role:This position blends: People Operations Compliance & Payroll Administration Vendor & Financial Coordination Operational Systems ManagementYou will be responsible for execution and for improving how execution happens. Recruiting is not a primary responsibility, though occasional coordination may be required.Core Responsibilities:1. People Operations & Employee Lifecycle Own onboarding and offboarding processes for U.S.-based employees and consultants Maintain accurate employee records and documentation Manage job changes, compensation updates, and status changes Serve as first point of contact for HR-related questions Ensure smooth, compliant employee lifecycle management2. HR Compliance & Governance Maintain compliant personnel files and documentation Ensure adherence to federal, state, and multi-state U.S. labor laws Support audits and regulatory reporting Assist with handbook updates and policy rollouts Monitor emerging compliance requirements (leave laws, classification changes, etc.)3. Payroll, Benefits & Vendor Coordination Prepare and validate payroll inputs with payroll provider Administer benefits enrollment and changes Liaise with payroll vendors, workers’ compensation providers, insurance brokers, and retirement administrators Support worker’s comp audits and required filings Ensure accuracy and timeliness in all payroll-related processes4. Financial Operations Support Support Accounts Payable and Accounts Receivable processes Manage client invoicing cycles (weekly, bi-weekly, monthly) Track payments and assist with reconciliation Coordinate with bookkeeping support and CPA as needed5. Business Operations & Vendor Management Manage vendor onboarding, renewals, contracts, and documentation Maintain organized records of insurance, contracts, and compliance documents Act as operational liaison for business service providers Ensure no critical deadlines or renewals lapse6. Process Optimization & Systems Leverage (Critical) We are not looking for manual processors.We are looking for an operator who: Identifies repetitive manual processes and simplifies or automates them Uses modern tools (including AI tools) to increase speed and accuracy Improves documentation clarity and repeatability Builds simple dashboards or tracking systems to improve visibility Reduces friction before it becomes failureExamples: Using AI tools to draft policy updates or summarize regulatory guidance Creating workflow checklists that reduce onboarding errors Improving payroll validation through structured review templates Designing lightweight dashboards that flag risks before deadlines are missedThis is not a technical role — but it requires strong systems fluency and resourcefulness.Qualifications: 7–12 years of experience in People Operations, HR, Office Management, or Business Operations Experience operating autonomously as a department of one Strong working knowledge of U.S. HR processes and labor laws Experience supporting U.S. payroll and vendor coordination Working knowledge of Accounts Payable, Accounts Receivable, and invoicing processes Strong documentation discipline and attention to detail High discretion and trustworthiness Clear, direct communicatorRequired Mindset: Ownership-oriented Structured and methodical Calm under pressure Proactive in preventing problems Comfortable leveraging AI and modern tools to multiply outputWe value operators who use technology to increase their effectiveness — not for hype, but for leverage.Must-Haves: Experience supporting a U.S.-based staffing or consulting company Direct exposure to U.S. payroll and compliance processes Demonstrated ability to improve operational efficiency Proven ability to manage business administration processes independentlyNice-to-Haves: HR Certification (PHR, SHRM-CP, etc.) Lean / Six Sigma exposure Experience building dashboards or operational reporting viewsWhy This Role Matters: True ownership across People Operations and Business Operations Direct partnership with leadership Opportunity to design systems that scale Remote-first, high-trust environment High-impact, non-political role