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Job Title: Admission CounsellorCompany: upGrad School of Technology (uGSoT) Location: Bengaluru Experience Required: 2–4 Years Employment Type: Full-TimeAbout the CompanyupGrad School of Technology (uGSoT) is a next-generation undergraduate technology institution focused on strong academic foundations, real-world outcomes, and long-term career success.Admissions at uGSoT is a consultative, high-involvement function requiring ethical engagement with students and parents.Role OverviewWe are hiring an Admission Counsellor to manage end-to-end admissions conversations and drive conversions across the funnel.This is an individual contributor role (no team management). The candidate will be responsible for owning their pipeline, conversion targets, and delivering a high-quality student and parent experience.Key ResponsibilitiesAdmissions CounsellingHandle student and parent conversations from first interaction to enrollmentConduct need assessment and eligibility discussionsExplain program structure, outcomes, timelines, and policies clearlyGuide applicants through application, offer, and enrollment stagesFunnel & Conversion ManagementOwn conversion metrics across:Lead → ApplicationOffer → Acceptance (O2A)Acceptance → EnrollmentManage stalled cases and fence-sittersEnsure timely follow-ups aligned with admission deadlinesParent & Student ExperienceHandle parent-facing conversations confidentlyAddress concerns around ROI, placements, and career outcomesMaintain a consultative approach focused on program fitProcess & CRM ManagementMaintain accurate CRM updatesFollow communication and compliance standardsEnsure proper documentation across the admission lifecycleEligibility Criteria2–4 years of experience in:Admissions CounsellingEducation SalesHigh-ticket Inside Sales (Consultative)Strong experience handling parent conversationsExperience working with targets and structured sales funnelsProficiency in CRM systemsRequired SkillsStrong communication and listening skillsTarget-driven mindsetHigh ownership and accountabilityProcess discipline and ethical approachAbility to simplify complex informationWhy Join Us?High-involvement, meaningful counselling roleOpportunity to drive real student impactStructured admission funnel with clear accountabilityGrowth-oriented environment