Job Title

Our client is actively seeking a Senior Technical Program Manager to focus on driving and delivering multiple complex programs simultaneously across the their organization. This role is a mix of strategic and tactical, where, using your extensive technical and leadership expertise. You will own the program, anticipate, and mitigate risks whilst balancing business needs against technical constraints. You will be required to build strong relationship between the Product Engineering applications/services, Product Management, as well as various Business Operations, Finance, and Executives alike. Strong communication skills are a must. Your responsibilities will include establishing commitments from dependencies, ensure high quality deliveries, and increase the productivity and velocity of the team to implement strategy and execution.Must Haves:7+ years of Technical Program Management experience in a related industryA bachelor’s degree in engineering, Computer Science or equivalentExceptional written and verbal communicationA proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on initiativesThorough understanding of software development lifecycle from conception to deliveryExperience working with cloud-based technologies (AWS/GCP preferred)Experience managing programs across cross functional teams, building processes, and coordinating release schedulesPMP, Prince2, CSM, or equivalentResponsibilities:Build the technological knowledge necessary to assess readiness through communications, reviews, and retrospectives that enable other teams to effectively prepare for seamless delivery of capacityManage a portfolio of cross-functional initiatives, surfacing dependencies, mitigating risks, and ensuring outcomes align with company OKRsDrive program execution and measurable performance. Establish governance frameworks over prioritization decisions to ensure alignment with key performance indicators and business outcomesAct as an influential member of a highly integrated team composed of both technical and non-technical membersWork within a diverse team environment to build and execute work plans and schedules as applicable for program successPlan requirements, identify risks, manage schedules, and communicate clearly with project stakeholdersPartner with stakeholders to define requirements, align priorities, and drive delivery across engineering, product, architecture, finance, and operationsProvide clear, concise program and portfolio reporting to leadership, enabling data-driven decision-makingChampion continuous improvement initiatives to scale agility, visibility, and velocity across programsMentor and coach other TPMs and cross-functional partners, raising the bar for delivery excellence, stakeholder engagement, and execution disciplineInternal Notes:Consultant will be partnering with the Five9 and Acqueon Product teams and Development teams to bridge technical developments and issues, manage stakeholders, identify dependencies. Need to be able to use JIRA. At the big picture, they would be integrating Acqueon software into Five9 after their acquisition.This position pays 18-22 LPA