Job Title

What we do:GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.What will you do:Engineer is responsible for architecting, deploying, and managing advanced Microsoft 365 services across the enterprise. The role involves overseeing Exchange Online, Teams, SharePoint, OneDrive, Intune, and security/compliance solutions while ensuring high availability, strong governance, and adherence to best practices. They lead complex migrations, automation initiatives, and service optimization efforts, providing expert-level troubleshooting and guidance to cross‑functional teams. This position also plays a key role in enhancing collaboration, strengthening security posture, and driving continuous improvements across the M365 ecosystem.Responsibilities:Secure-by-design posture: Implements Zero Trust-aligned policies across Exchange Online, Teams, SharePoint/OneDrive, Entra ID, Intune, Purview, and Defender.Reliability & performance: Delivers highly available, well‑monitored M365 services with proactive capacity, compliance, and lifecycle management.Automation-first mindset: Uses PowerShell/Graph and CI/CD to standardize, automate, and reduce toil across admin tasks and deployments.Frictionless collaboration: Enhances end-user experience through well-governed Teams/SharePoint architectures, clear standards, and self-service enablement.Operational excellence: Follows ITIL processes, tight change control, strong incident/problem management, and robust documentation.Business alignment: Translates business needs into secure, scalable M365 solutions with measurable value and adoption.Technical Competencies:1. Microsoft 365 Core Workloads Exchange Online Mail flow design, hybrid configuration, transport rules, ATP/Defender policies, SharePoint Online / OneDriveSite architecture, permissions model, external sharing governance, migration tooling (SharePoint Migration Manager, Mover, etc.). Microsoft Teams Collaboration governance, Teams templates, meeting/voice policies, app permission policies.2. Identity & Access (Entra ID / Azure AD) Conditional Access, MFA, Identity Protection, PIM, access reviews. Hybrid identity (AD Connect, cloud sync) troubleshooting and management.3. Security & Compliance (Microsoft Purview) Data Loss Prevention (DLP), sensitivity labels, retention policies, eDiscovery, audit investigations, compliance portals, Insider Risk Management, Communication Compliance (as applicable).4. Endpoint Management (Intune)Device compliance and configuration profiles (Windows/iOS/Android).App protection policies, enrollment strategies, security baselines, Autopilot deployments and lifecycle management.5. Microsoft Defender SuiteDefender for Office 365 (Safe Links, Safe Attachments, anti‑phishing). Defender for Endpoint integration with Intune where applicable, Threat detection, alert response, and onboarding scripts.6. Automation & ScriptingPowerShell (advanced): Graph API calls, automation pipelines, provisioning scripts, reporting scripts. Microsoft Graph API: Permissions, app registrations, automation workflows.7. Migration Tools & Techniques Exchange hybrid migration, cutover/staged migrations. SharePoint/OneDrive migrations from file servers or third‑party platforms, Tenant-to-tenant migrations, including Teams and OneDrive workloads.8. Monitoring & Reporting Expertise in M365 Admin Center, Service Health, Message Trace, Familiar with KQL, Defender/Entra logs.Qualification, Experience & Certification:- Bachelor Degree or Diploma - Computer/Science- 5-8 Years of M365 Operations Support and Project Migration activity hand on experience for large enterprise scale level.- Certification- Microsoft Office365 Certifications, Microsoft 365 Certified: MD102 (Endpoint Administrator Associate)