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Job Title


Loan Operations Specialist


Company : Virohan


Location : Gurugram, Uttar pradesh


Created : 2026-02-20


Job Type : Full Time


Job Description

About Virohan: Founded in 2018, by Kunaal Dudeja, Nalin Saluja and Archit Jayaswal, Virohan is an education-to-industry partner, shaping the future of healthcare education. It enables India's top universities to deliver best-in-class undergraduate programs such as Optometry, MLT, Hospital Administration, OTT, MRIT, and more. Combining cutting-edge technology, learner-centric innovations, and strong industry partnerships, Virohan equips students with skills that go beyond degrees, preparing them for meaningful careers in healthcare. By 2030, Virohan aims to impact a million aspiring healthcare professionals and collaborate with over 100 universities across India to transform education and strengthen healthcare. We are backed by Blume Ventures, Mynavi Corporation and Rebright Partners (Japan), Elea Foundation and Artha Impact (Switzerland), Yunus Social Business (Germany), AngelList, and Keiretsu Forum, among others. Virohan operates at the intersection of education and Healthcare—two industries that have entered a new phase of rapid growth post-pandemic. The time to make your mark in this space is now! We’re looking for entrepreneurs to join us in building the next unicorn.Key Responsibilities:-1.)Student Financing & CounsellingAct as the primary point of contact for students seeking financial assistance.Guide students through available financing options (NBFC loans, bank loans, EMIplans, scholarships, etc.).3. Provide personalised counselling to help students choose the most suitable financingsolution based on eligibility and affordability.2.)Documentation & ProcessingCollect and verify all necessary loan documentation from students and co-applicants.Ensure completeness and correctness of documents as per partner requirements.Maintain proper records and trackers for all loan applications.3.)Financial Partner CoordinationCoordinate with NBFCs, banks, and fintech partners for:Application submissionCredit checksDisbursement timelinesIssue resolutionBuild strong working relationships with partner operations teams.4.)Operations & ClosureTrack each application end-to-end from lead to disbursement.Follow up rigorously to minimize TAT (turnaround time).Ensure timely loan disbursal aligned with student batch onboarding.5.)Internal CollaborationWork closely with:Admissions counsellorsCity teamsCentral operationsProvide real-time updates on loan status and expected closures.6.)Process Improvement & ReportingMaintain daily/weekly MIS on:Applications receivedSanctionsDisbursementsDrop-offsIdentify bottlenecks and suggest process improvements to improve conversion and TAT.Skills & Experience:-1.)Must Have● 1–3 years of experience in:Education loansNBFC operationsBanking sales/opsFintech customer success / ops● Strong communication skills (Hindi + English preferred).● High ownership mindset and follow-up skills.● Comfortable working with students and parents.2.)Good to Have● Prior experience in:EdTechStudent loan companies (Propelld, Avanse, Credenc, HDFC Credila, InCred, etc.)● Working knowledge of:Loan eligibility criteriaCIBIL basicsCo-applicant structures