Job Title

Responsibilities:1. Responsible to acquire new business – by driving the assigned line of business & achieve the set sales targets2. Achieve the assigned revenue targets on a monthly / quarterly / annual basis3. Responsible for margin management4. Explore new markets to penetrate & achieve the benchmarked conversion ratio5. Responsible for smooth on-boarding of customers and conduct seamless operations6. Responsible for high accuracy and setting excellent customer service standards7. Responsible for adhering to the set SOPs, policies and procedures at the branch8. Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis9. Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines10. Maintain effective co-ordination between the customer and the branch service delivery team11. Responsible to report the actual daily position to dealing room12. Be a team player and ensure a cohesive working13. Relationship management with the customers for a long term mutually beneficial business association14. Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines15. Analyzing the CRM data and refining / sharpening the approach of the team16. Giving inputs to the Digital Marketing team about customer trends and preferences