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Job Title: Strategic Business Analyst – Commercial & Product StrategyCompany: 22North (by Phonon)Location: Vadodara Experience: 8–12 yearsAbout 22North22North is an airline-focused automation and revenue optimization platform working with carriers across India, GCC and emerging markets. We help airlines automate IRROPS communication, improve AI containment, and drive ancillary revenue across WhatsApp, Web, Email and Voice channels.We operate in a competitive global environment alongside established travel-tech players — and are building with commercial sharpness and product discipline.Role OverviewWe are looking for a high-agency Strategic Business Analyst who will work directly with the Founder and leadership team on:Commercial pricing modelsAirline proposal structuringRevenue expansion analysisROI and containment modellingBRDs driven by commercial impactThis is not a Scrum coordination role.This is not a documentation-only role.This role sits at the intersection of product, revenue and strategy.Key ResponsibilitiesCommercial & Financial StructuringBuild SaaS / usage-based pricing modelsModel airline ROI (containment, call center savings, upsell impact)Structure negotiation and margin analysisDevelop pilot vs full rollout economicsProposal & Presentation DevelopmentCreate executive decks for airline clientsBuild expansion pitch frameworksSupport QBR data preparationDevelop board-ready commercial narrativesRevenue & Account AnalyticsTrack revenue per airline accountBuild NRR / upsell dashboardsIdentify revenue leakageSupport growth initiatives within accountsProduct GovernanceConvert airline discussions into structured BRDsPrioritize features based on revenue impactCreate commercial impact matrix for roadmap decisionsIdeal Candidate ProfileEngineering degree + MBA preferred4–7 years experience in SaaS / consulting / product strategy / commercial analyticsStrong Google Sheet automation and financial modelling capabilityStrong presentation & storytellingStructured thinking with high ownershipComfortable working directly with senior leadershipExposure to airline / travel-tech is a plus but not mandatory.What Success Looks Like (6 Months)100% of airline proposals follow a standardized pricing & ROI model framework.A reusable executive deck architecture is in place for new deals and account expansions.Product roadmap decisions are backed by a documented commercial impact matrix.Revenue visibility exists at account level (NRR, containment %, upsell penetration).The Founder no longer builds first-draft pricing sheets or proposal decks.