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JOB DETAILS Excellent verbal and written communication Freshers or any experience in BPO preferred. Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner. Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally. Able to apply non-linear thinking to problem-solving. Should be able to work in Rotational shifts Responsibilities: Understand and become conversant in a relatively large software application Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis Teach solutions to customers. Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in case tracking system. Work with members of the team and other departments/teams to resolve product issues. Meet individual case management, and contractual metrics FUNCTIONAL AREA Customer Support Job in Khammam, Customer Support, BPO Industry, Job for Customer Support in Telangana, Job for Customer Support in BPO Industry in Khammam, Sitel, CSR, Inbound, Networking Job in Khammam, Voice Process Job in Khammam, Ticketing, bpo, Fresher Job in Khammam, Customer Relationship Job in Khammam, Job for BPO Industry in Khammam, Job for Customer Support in Khammam. BPO Industry recruitment agency in Khammam, BPO Industry Placement consultant in Khammam, BPO Industry recruitment agency in Maharashtra, BPO Industry Placement consultant in Maharashtra, BPO Industry recruitment agency in India, BPO Industry Placement consultant in India, hr consultancy in Khammam, best hr consultancy in Khammam, top hr consultancy in Khammam, hr consultancy in India, best hr consultancy in India, top hr consultancy in India. Apply Now