About ORNAZORNAZ is an aspirational premium diamond jewellery brand specializing in natural diamond engagement rings and fine jewellery. Known for design excellence, trust-led sales, and a high-touch customer experience, ORNAZ is also a celebrity-loved brand, trusted by modern couples for their most meaningful milestone purchases.Role OverviewWe are looking for a customer-focused Jewellery Consultant to deliver a refined, consultative in-store experience and assist clients in selecting engagement rings and fine jewellery. The role requires strong relationship-building skills and the ability to confidently handle premium, high-value purchases from consultation to closure.Key ResponsibilitiesWelcome and assist customers with personalized jewellery consultationsUnderstand client needs, occasions, and budgets to recommend suitable designsPresent and explain natural diamonds, craftsmanship, and customization optionsDrive individual sales targets in a premium, high-ticket retail environmentBuild trust and manage the complete customer journey from inquiry to final purchaseMaintain consistent follow-ups on leads, trials, and pending decisionsSupport store visual standards and ensure a luxury customer experienceRecord accurate client details, interactions, and orders in CRMCoordinate with backend teams for customization updates and delivery timelinesRequirements1–4 years of experience in jewellery, luxury, fashion, bridal, or premium retail salesStrong communication, grooming, and interpersonal skillsAbility to engage confidently with premium clienteleInterest in diamonds, jewellery styling, and customer consultationTarget-driven mindset with strong follow-up disciplineBasic familiarity with CRM systems, billing tools, and WhatsApp client communicationWhat We OfferCompetitive fixed salary + strong performance incentivesOpportunity to work with a fast-growing aspirational premium jewellery brandStructured learning on natural diamonds and consultative sellingClear path for growth into Senior Consultant / Store Leadership roles
Job Title
Assistant Manager – Gurgaon Store