Job Title

Type: Employment Status: PermanentMode: Onsite (4d minimum WFO). Commitment: Full-timeLocation: Bangalore / Pune Position: Senior LeaderReporting to (locally): Director IT / MD (IN)About the role: Information Technology Manager is a senior leadership role responsible for defining, executing, and continuously evolving the organization’s internal IT strategy, operations, and architecture to support business growth and operational excellence closely working with the Head of IT together.This role will provide strategic direction, technological leadership, and operational oversight of global IT functions, ensuring secure, scalable, and efficient technology platforms that enable business objectives. The role will lead and grow a high-performing global IT team, drive digital transformation initiatives, and ensure best-in-class IT governance, cybersecurity, and service delivery.Key Responsibilities:1. IT Strategy, Vision & TransformationBe part of defining and execution of the global IT strategy aligned with organizational business goalsDevelop and maintain the enterprise technology roadmapLead digital transformation initiatives across the organizationProvide strategic technology leadership and innovation enablementEnsure scalable, secure, and future-ready IT architecture and solutionsOversee enterprise architecture and solution design governance2. IT Operations & Technology LeadershipLead end-to-end IT operations including infrastructure, applications, cloud, and end-user computingEnsure high availability, performance, and reliability of IT systems globallyOversee enterprise applications, platforms, and systems integrationDrive automation and modernization initiativesEvaluate and implement emerging technologies where appropriate3. IT Governance, Risk & ComplianceEstablish and maintain IT governance frameworksEnsure cybersecurity strategy, implementation, and ongoing risk managementMaintain compliance with regulatory, security, and audit requirementsImplement standardized processes, policies, and procedures globallyDrive continuous improvement and operational excellence4. Leadership & Organizational DevelopmentBuild, lead, mentor, and develop a high-performing global IT teamStrengthening organizational IT capabilities to support business growthDrive talent development, succession planning, and building competencyFoster a culture of accountability, innovation, and continuous improvementEnsure effective workforce and resource planning5. Global IT LeadershipLead distributed IT teams across multiple regions including India, Germany, and the United StatesEnsure effective global IT service delivery and operational alignmentManage cross-regional collaboration and coordinationEngage and manage global stakeholders effectively6. Program & Project LeadershipLead large-scale IT programs and technology implementation initiativesEnsure successful delivery of complex, multi-region IT projectsManage project budgets, timelines, and resourcesOversee vendor and partner relationships and delivery7. Stakeholder & Business EngagementAct as a trusted advisor to executive leadership on technology mattersPartner with business functions to understand and address technology needsTranslating business requirements into effective IT solutionsProvide executive-level reporting on IT performance and initiatives8. Change Management & Innovation (Nice to have)Lead organizational technology change initiativesDrive adoption of new technologies and processesPromote innovation and a culture of continuous improvementEnsure smooth transition and adoption of technology solutionsKey Competencies:IT Strategy & Digital TransformationEnterprise Technology & Architecture LeadershipGlobal IT Operations & Service DeliveryCybersecurity & Risk ManagementIT Governance & Process ExcellenceLeadership & Talent DevelopmentComplex Program & Project ManagementStakeholder & Executive EngagementStrategic Problem Solving & Decision MakingInnovation & Technology EnablementExperience:15+ years of progressive IT experienceMinimum 5–8 years in senior IT leadership rolesProven experience leading global IT teamsStrong experience managing enterprise IT operations and infrastructureExperience driving digital transformation initiativesExperience working in global, multi-cultural environmentsExperience in technology consulting or professional services organizations preferredLeadership Expectations:The successful candidate will demonstrate:Strategic mindset combined with a people-centric approachRespectful, inclusive, and eye-level leadership, fostering a culture of values, respectMulti-cultural team development aligning with organizational goalsAbility to empower, build trust-based relationships, encouraging open communication and collaboration, and coaching members to reach their full potentialStrong leadership presence with humility, leading by example and demonstrating integrity and authenticityOpenness to ideas and feedback, encouraging innovation and continuous improvement from all levels of the organizationHigh level of ownership, accountability, and reliability, while maintaining a supportive and approachable leadership styleStrong business acumen and ability to operate effectively in complex global environmentsSuccess Measures (KPIs):Team growth and high eNPS IT operational stability and performanceSuccessful delivery of IT transformation initiativesCybersecurity posture and complianceStakeholder satisfactionTeam engagement and capability developmentBudget adherence and cost optimization