TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Walk-In-Drive (Service Desk LEAD_28-FEB-26)Experience Range: 4– 8 YearsLocation: Noida(Tata Consultancy Services Ltd, Assotech Business Cresterra, Yamuna Tower, VI, Plot No.22, Noida - 201301)MUST HAVE:1. Leadership & People Management - Proven ability to lead large teams, manage multiple services or 24/7 services, and build a high-performance culture. 2. Strong knowledge of ITIL framework and service desk operations. 3. Experience in managing IT support teams (minimum 5+ years, with at least 2 years in a lead role). 4. Excellent leadership, communication, and problem-solving skills. 5. Familiarity with ticketing tools (e.g., ServiceNow, Remedy).
Job Title
Service Desk Lead