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Job Title


Senior Manager- Operational Risk


Company : Mashreq


Location : Varanasi, Uttar pradesh


Created : 2026-02-22


Job Type : Full Time


Job Description

Job PurposeThe job holder will support the implementation and ongoing maintenance of the operational risk analysis, reporting and user support activities of the Unit.Key Result AreasMember of the Group Operational Risk Global Support Unit and Centre of Excellence;Perform all back-office and middle-office activities related to the Group Operational Risk Management framework in line with approved operating procedures;Ensure ongoing operational risk data governance for the Group operational risk management program;Monitor the first line Business Units’ status of the RCSA, ORE, KRI, Issues & Actions and NPPA programs;Perform detailed analysis on the outputs of the Group operational risk management programs;Maintain ongoing monitoring of the Bank’s Operational Risk profile at a Business Unit level;Maintain compliance to regulatory requirements and create environment for continuous improvements.Have strong understanding on operational loss management, provisions, write offs, recoveries, and reconciliation requirements. Monitor Business Unit adherence to the Board approved Operational Risk appetite and escalate breaches as per escalation protocol; andProvide user support and ensure ongoing management of the Group operational risk program design on prism, the Bank’s Operational Risk Management Information System.Operating Environment, Framework & Boundaries and Working RelationshipRegular interaction and working relationship with:Group operational risk management team in Head office, UAE;Unit Heads, BURM, BURAs and members of staff in Segments, Divisions, Countries, Subsidiaries and Business Units; andMembers of staff in second line functions including compliance, fraud prevention & intelligence and Information security.Problem SolvingAbility to analyze operational risk program output and challenge Business Units for effective Operational Risk management;Undertake multi-dimensional assessments of operational risk data, derive risk-based analysis & conclusions; andProvide measurable and timely solution to Business Units’ support requests related to their operational risk management roles and responsibilities.Decision Making Authority & ResponsibilityResponsible to provide second line advisory and challenge decisions to the first line in support of their operational risk management responsibilitiesKnowledge, Skills and ExperienceMinimum of 10 years’ experience in the financial industry with at least 8 years in Operational Risk Management / Internal Control / Internal Audit in a Managerial role;Ability to execute centralized processes for Operational Risk programs;Experience & ability to maintain and monitor Operational Risk Frameworks;CCSA/CRMA/CIA/CISM certifications preferred as an advantage to the role;Strong interpersonal, communication and presentation skills; andAbility to work independently.