About Us:Deccan AI experts is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. Based in SF and Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact.About the role:We are looking for a skilled CRM (Customer Relationship Manager) with at least 3 years of experience to join us as a freelancer and lead efforts to enhance customer relationships, retention, and engagement through targeted CRM strategies.Key Responsibilities:Develop and implement CRM strategies to build and maintain strong customer relationships.Analyze customer data to create personalized experiences and retention plans.Manage customer queries and ensure high satisfaction levels.Coordinate with marketing and sales teams to align customer strategies.Required Qualifications:3+ years of experience in CRM management or customer relationship strategies.Strong skills in CRM tools (e.g., Salesforce, HubSpot) and data analysis.Excellent communication and problem-solving skills.Why Join Us?Work on high-impact projects that contribute to building AI for Good.Collaborate with top-tier engineers and domain experts from IITs, NITs, and BITS.Opportunity to grow in a fast-paced, innovation-driven environment.NOTE: This will be a flexible freelancing opportunity. Pay will vary by project and typically is up to ₹1500 per hour.
Job Title
CRM (Freelancer)