Job Title

About the CompanyAs a Senior Technical Consultant with GlideFast Consulting, you will develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust client solutions, utilizing the ServiceNow platform. In this role, you will operate independently while actively mentoring and supporting other Technical Consultants. You will serve as a trusted advisor across multiple products and processes, take a strategic role in product implementations, and consistently align your work with the broader project vision to drive meaningful, value-based outcomes for clients.About the RoleDeliver consulting services to install, configure, and integrate ServiceNow products based on defined requirements.ResponsibilitiesDevelop custom software solutions using scripting and development tools within the ServiceNow platformPrepare and maintain technical documentation as required by customer contracts and internal processesBuild and maintain custom configurations including business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scriptsTroubleshoot configuration and scripting issues to ensure platform stabilityParticipate in requirements reviews, validation sessions, and Scrum ceremoniesDeliver high-quality work on time, resulting in measurable impact and positive client feedbackConduct peer code reviews to maintain development standardsOperate independently while mentoring and supporting other Technical ConsultantsProvide support to project architects during solution design and implementationLead implementation sessions and contribute to best practice adoptionDemonstrate a commitment to continuous learning by staying current with service delivery solutions, technologies, and methodologies, and quickly developing proficiency in new products as requiredMaintain professionalism and an uninterrupted work environment during all client meetings and interactionsDemonstrate strong corporate citizenship by completing required administrative tasks such as timesheets, feedback forms, and internal documentation accurately and on time QualificationsMust have CSA, CAD and minimum of 2 CIS certificates across platform. Required Skills3+ years delivering / implementing technical solutions on ServiceNow3+ years professional consulting Preferred SkillsSelf-motivated and accountable, with the ability to take initiative, manage competing priorities, and deliver results independentlyOrganized and solution-oriented, with strong time management skills and a proactive approach to problem-solvingClear and confident communicator with strong proficiency in English—verbal, written, and presentation—with the ability to convey information effectively to both technical and nontechnical audiencesCollaborative and open to feedback, with a strong ability to build relationships and work cross-functionallySkilled in conflict mediation, with the ability to navigate sensitive situations with professionalism, empathy, and sound judgmentCustomer- and stakeholder-focused, with a consultative mindset and the ability to build trust and understand evolving needsDetail-oriented and analytical, with strong troubleshooting skills and a commitment to accuracy and follow-throughAdaptable and composed in dynamic environments, consistently demonstrating integrity and balanced decision-making Pay range and compensation packageN/AEqual Opportunity StatementGlideFast Consulting is committed to diversity and inclusivity.