We are hiring for L1, L2 and L3 engineersLocation - Navi MumbaiExperience for L1 - 2-3yearsExperience for L2 - 4-6yearsExperience for L3 - 8-12yearsSkillset - VROPS, VRNI, Log Insight, Prism CentralL1 (Basic Support & Monitoring): Perform 24/7 /"eyes-on-glass/" monitoring of system alerts, execute standard operating procedures (SOPs) for initial triage, and handle basic user administration and ticket routing to ensure immediate response to service disruptions.L2 (Advanced Administration & Troubleshooting): Lead deep-dive technical troubleshooting, manage routine patching and firmware updates, and perform root cause analysis (RCA) on recurring incidents within VMware, OCI, or Oracle environments to maintain 99.9% system availability.L3 (Engineering & Architecture): Design and implement complex infrastructure projects, including large-scale cloud migrations (e.g., On-prem to OCI/AWS), disaster recovery (DR) planning, and advanced performance tuning while acting as the final point of escalation for critical high-priority issues.Cross-Functional Automation: Develop and maintain automation scripts (Shell, Python, or CLI) to streamline repetitive tasks and ensure security compliance and audit readiness across the entire enterprise stack.
Job Title
Virtualization Engineer