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Walk in Date : 21st Feb 2026 (Saturday)Experience Required : Minimum 5 years’ overall experience with minimum 3 years in Insurance Claims.Shift Timing : 6:30AM to 3:30PM &1:30PM to 10:30PM - (day rotational)Walk in Time : 11.00 am to 1.00 pmWork Mode : HybridJob Location : Thane I iTHINKCarry a copy of your resumeVenue : WTW Global Delivery and Solutions India Private Limited | iTHINK Techno Campus, 7th Floor, A&B Wing,Off Pokhran Road No. 2, Close to Eastern Express Highway l Thane (West) – 400 607Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets, and ideas — the dynamic formula that drives business performance.Together, we unlock potential.About Great Britain – ClaimsGreat Britain – Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilising Willis Towers Watson’s relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience.Our services include:Claims and Settlement NotificationSystem set-upCorrespondence with external parties via email / callsRenewal Stats creationManaging queriesClient ServiceDocumentation and evidencingManaging financials (Debts, Refunds etc.)Principal Duties/ResponsibilitiesAdopt and adhere to all Willis Towers Watson values without compromiseDelivery on performance standards:Productivity to be maintained at 100%Quality standards to be maintained in excess of 99.5%Deliver all standard units of production within the stipulated timelinesResponsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account/To develop effective relationships with stakeholders (Internal and external)Maintain data security standards as defined within the Information Security policyFlexible, able to shift priorities to accommodate changing business demandsAdapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demandsDevelop a sound understanding of the business processEnsure adherence to compliance and operate within the guidelines of internal and external regulatorsEnsure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the companyTop CompetenciesFocusing on ClientsWorking in TeamsDriving ExcellenceFostering InnovationDeveloping TalentAdjusting to ChangeRequired Skills, Knowledge, ExperienceSkills:Good verbal and written communication skillsAttention to detail is vital to succeed in this roleLogical thinking is a mustAbility to learn new processes and systems, also should have the ability to adapt to changesAbility to seek out and learn from unfamiliar situations/experiencesAbility to prioritise and organise tasks, work within stiff timelinesAbility to work independently and as part of a teamKnowledge: Basic knowledge of the Microsoft office, particularly Word & ExcelQualification:Any Graduate or PostgraduateWe’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@.