Job Title

MANAGEMENT COMPETENCIES Leadership Professional Demeanor- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with its values. Problem Solving and Decision Making- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Adaptability- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Managing Execution Driving for Results- Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required Building and Contributing to Teams- Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Building Relationships Coworker Relationships- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with company values. Fostering Inclusion- Supporting employees with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Talent Management- Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Technical Acumen- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges Event Planning- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems. Banquets- Have a working knowledge of service standards, procedures and techniques for executing banquet event orders to include banquet /meeting room set up and strike, banquet design, and banquet beverage set-up and controls. Event Services- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring. Basic Competencies- Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills- Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension- Understanding written sentences and paragraphs in work related documents. Writing- Communicating effectively in writing as appropriate for the needs of the audience.