Key Responsibilities● Gather, analyze, and document business requirements from stakeholders, including law firms, internal teams, and clients. ● Translate business needs into functional and technical specifications for the development team. ● Work closely with product managers, developers, and QA teams to ensure requirements are well understood and implemented effectively. ● Identify process improvement opportunities and recommend solutions to enhance system efficiency. ● Facilitate stakeholder meetings, workshops, and interviews to collect feedback and validate requirements. ● Assist in the design and implementation of new features, ensuring they align with business goals and user needs. ● Support the development of user stories, use cases, and wireframes to communicate requirements effectively. ● Conduct market research and competitive analysis to identify industry trends and best practices. ● Collaborate with the QA team to define test cases and ensure product quality. ● Provide training and support to end users and document system functionalities.Qualifications & Skills● Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field. ● 3–5 years of experience as a Business Analyst, preferably in aSaaS environment (mandatory) . ● Strong understanding of software development lifecycle (SDLC) and Agile methodologies. ● Excellent analytical, problem-solving, and critical-thinking skills. ● Strong communication and interpersonal skills to effectively interact with stakeholders at all levels. ● Experience with tools such as Jira, Confluence, Microsoft Office, and wireframing tools. ● Knowledge of legal case management systems or the legal industry is a plus. ● Ability to manage multiple projects and work in a fast-paced environment.Mandatory Requirements : Experience:3–5 yearsAcademic Criteria:Minimum 75% throughout academicsIndustry Background:Mandatory SaaS background, andmust haveworked in a product-based company
Job Title
Business Analyst