Job Title

As a Content Marketing Account Manager, you will be at the forefront of managing client relationships and driving the success of content marketing campaigns. You will work closely with clients to understand their needs and objectives, ensuring the delivery of tailored content strategies that align with their goals. Your responsibilities will include overseeing project execution, coordinating with cross-functional teams, and ensuring timely and high-quality content delivery. By nurturing client partnerships and continuously optimizing account workflows, you will play a vital role in enhancing client satisfaction and contributing to the growth and success of SRV Media's content marketing initiatives.Key responsibilities : Strategic Planning and Execution : Develop and execute content marketing plans within the first week of onboarding, ensuring timely campaigns and leveraging consumer insights for strategy enhancement. Quality Assurance : Maintain high standards for content deliverables and campaigns, prioritizing client approval and positive feedback. Resource and Budget Management : Efficiently manage resources and strictly adhere to budgets across all managed accounts, particularly for boost, page like, and follower campaigns. On-Time Deliverables : Ensure all content marketing assets and campaigns are consistently delivered on schedule, maintain accurate delivery records without escalations, and promptly communicate any deviations to stakeholders. Collaboration with Cross-Functional Teams : Work closely with other performance marketing Account Managers (AMs) on all projects, sending meeting minutes (MOM) promptly after each meeting to ensure seamless execution and mitigate cross-departmental issues. Market and Competitor Analysis : Conduct thorough market and competitor analysis to track industry trends and competitive landscape, implement actionable insights, and optimize content effectiveness. Performance Reporting : Generate KPI reports for all content marketing activities, ensuring achievement of set performance benchmarks linked to content marketing effectiveness.. Client Presentations and Communication : Deliver client presentations on marketing strategies and campaign outcomes, integrating client feedback to continuously enhance and optimize future strategies. Client Satisfaction : Ensure high client satisfaction and retention by implementing structured feedback processes and promptly addressing any issues Influencer Marketing Management : Oversee influencer marketing campaigns and cultivate relationships with influencers to drive campaign success.Requirements : Minimum of 2 year of experience in account management, preferably within a digital marketing agencySkills : Demonstrated leadership skills, proficient in guiding and motivating teams, with strong conflict resolution and decision-making abilities. Exceptional capability in building and maintaining client relationships, skilled in managing expectations to ensure high client retention rates. Expertise in formulating and implementing strategic plans that foster innovation and accomplish business goals. Strong analytical skills, experienced in data analysis, problem-solving, time management, and meticulous attention to detail. Excellent verbal and written communication abilities, with a knack for effectively presenting ideas.Additional Requirements : Quickly adjust to changing needs and take initiative to address issues. Effectively manage relationships and excel in cross-functional teams. Think innovatively to ensure high-quality, precise deliverables. Take ownership and inspire the team towards achieving strategic goals. Foster strong interpersonal relationships and promote effective teamwork.