Job Title

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Site Reliability Engineering (Dynatrace) Experience Range: 5 to 15 Years Location: Pune Interview Date: 28th Feb 26 Interview Venue:TCS Sahyadri Park , Plot No. 2 & 3, Phase 3, Hinjewadi Rajiv Gandhi Infotech Park, Pune - 411057. Must Have: To Detect the Incidents and act proactively escalate using the built in dashboards. Hands on using Dynatrace dashboards and creation of customized dashboards. Hands on using ServiceNow to perform analytics, Reporting, knowledge management, CMDB, ITOM modules(Event Management, Operator Workspace etc) Basic knowledge on other monitoring tools would be advantage (SolarWinds, Nimsoft, SCOM, Redgate etc.) Basic understanding of Application Architecture and its infra components, so that the user impact can be understood. Troubleshooting/communication skills: Hands on experience in troubleshooting basic issues in Windows, Unix Able to write and understand basic command lines and scripting Able to communicate effectively during the incident and Problem management calls Batch Management – Autosys Basic understanding of Autosys Batches and its components Experience in working with Batch management(monitoring and incident resolution) Basic knowledge on AWS/Azure to support the access management tasks. Knowledge/certification on the Azure/AWS associate level. Knowledge on login to the AWS console Different access management roles and its functions Database Understanding of Relational Database(any one) Able to write& understand basic queries using SQL. Service now Fundamentals or Admin knowledge or certified Understanding of Devops practices and tools Good to Have: Scripting : Python or PowerShell Dynatrace Admin skills Knowledge on integration platforms like MQ,APIC etc Service now Fundamentals or Admin knowledge or Developer certified Knowledge on the Data visualization tools(Eg. Power BI) Knowledge on IaC(Ansible or Terraform) Essential: Flexible working in 24*7 environment Flexible to work on weekends Good communication skills to deal with customer End-to-End knowledge of activities being done Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)