Job Title

Position Summary:Drive organizational readiness and user adoption of SAP.Bridge technical SAP implementations with people enablement.Ensure stakeholders successfully transition from current-state processes to future-state SAP solutions.Own enterprise change enablement to balance people adoption, business readiness, data integrity, and stable cutovers.Key Responsibilities:Organizational ReadinessConduct stakeholder and impact assessments across SAP workstreams:Order-to-Cash (O2C)Procure-to-Pay (P2P)Record-to-Report (R2R)Plan-to-Produce (P2P2)Develop and execute change strategy and communication plans.Design and deliver role-based training for:End usersSuper usersLeadershipDefine and track adoption KPIs (utilization, proficiency).Create readiness dashboards and manage resistance.Engage executive sponsors and business leaders.Lead cutover and Hypercare enablement activities.Develop reinforcement and continuous improvement plans.Stakeholder EngagementBuild and maintain stakeholder hierarchy maps.Develop and manage RACI matrices.Conduct cross-functional impact assessments.Lead change champion networks and super-user programs.Deliver executive-level communications.Provide regular progress and adoption reporting dashboards.Training EnablementDevelop role-based training strategies and learning paths.Coordinate with functional leads for content development.Oversee training delivery and execution.Establish structured post–go-live support models.Post–Go-Live Value RealizationMonitor adoption metrics and performance KPIs.Identify process optimization opportunities.Support Hypercare and sustaining engineering.Facilitate lessons learned sessions.Drive continuous improvement initiatives.Skills:10+ years of relevant SAP experienceStrong SAP module knowledge (MM, SD, FI/CO, PP)Understanding of cross-functional process flowsKnowledge of configuration vs. customizationExperience with SAP S/4HANA implementationsFamiliarity with SAP Cloud ALM and SAP BTPKnowledge of EDI, CPI, and middleware integrationsDocument governance (RACI, version control, compliance)Strong cross-functional collaboration and facilitation skills