Job Title

Job Title: Associate – Collections Location:Mumbai Working Hours:11:00 PM – 8:00 PM & 6:00 PM - 3:00 AMAbout the Role We are seeking a proactive and detail-oriented Collections Associate to join our team in Mumbai. This role involves hands-on involvement in the end-to-end collections process and offers exposure to credit control, risk assessment, and customer relationship management in a professional B2B environment.Key Responsibilities Conduct regular follow-ups with sellers and buyers for outstanding payments via calls and emails Track shipments and align collections with delivery milestones Convert outstanding receivables into effective Promises to Pay (PTP) Identify potential risks and escalate issues to relevant stakeholders in a timely manner Ensure adherence to internal compliance and collection protocols Achieve assigned collections targets and contribute to overall team performanceQualifications & Experience Bachelor’s degree in Commerce, Finance, Business Administration, or a related field 1–5 years of relevant experience in collections Prior experience in B2B collections preferred Experience handling high-ticket-size accounts Exposure to escalation management and compliance-driven collections is an advantage