Company Description Native Academy & Study Abroad offers online English classes and courses, thoughtfully crafted by English language experts. We foster a safe, inclusive learning environment where students can enhance their speaking, listening, reading, and writing skills. With the guidance of highly qualified educators, learners build confidence and achieve their personal and professional goals.Role Description This is a full-time hybrid role for a Telecaller located in Kottayam, with the flexibility of some work-from-home options. The Telecaller will be responsible for contacting prospective students, providing information about courses, answering inquiries, and guiding students through enrollment processes. Additional tasks may include maintaining records, following up with leads, and achieving set targets within deadlines.Qualifications Effective communication skills, including excellent verbal communication and active listening Customer orientation and the ability to build trusted relationships with prospective and existing students Time management and organizational skills to handle multiple calls and follow-ups efficiently Basic knowledge of sales techniques, problem-solving capabilities, and goal-oriented attitude Fluency in English, with proficiency in additional languages being an advantage Prior experience in telecalling, customer support, or sales is highly desirable Proficiency in using telecommunication tools and basic computer applications such as MS Office Adaptability, resourcefulness, and enthusiasm for engaging
Job Title
Telecaller