About CapgeminiCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible anddiverse groupof 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2025 global revenues of €22.5 billion.Capgemini in Indiacomprises nearly 180,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappalli.About BSVBusiness Services India is a global business line that maximizes our deep consulting, digital technology, and operational expertise to shape the future of business operations with intelligent automation in order to create outstanding value for our clients, for Capgemini, and for our people. Capgemini’s Business Services has a proven reputation, documented industry and functional experience, comprehensive portfolio and collaborative engagement. We are highly differentiated, so the world’s leading organizations trust us to dramatically improve their business performance and shareholder value.The OpportunityA Delivery Executive is a senior level executive role, driving business impact and securing the strategic goals and objectives for a key client or portfolio key clients of Capgemini Business Services. As face of Capgemini Business Services for C-level client stakeholders, is expected to represent and secure our client’s brand with their customers, stakeholders, and investors (NPS, other customer experience programs). The key success factors of the role include building strong client partnerships, executing a strong delivery and transformation organization, managing to the contract and growth of the engagement.Our Ideal CandidateThe specific job responsibilities vary depending on the client (company and industry specifics), but typically include:Delivering the contracted scope to the client and manage the contract obligations for the client Shaping up and cocreating where needed, proactive proposals with client leading to a sole source renewal and expansion Should be a strong Influencer at clients C – Suite and should be able articulate our value proposition, capability to become and sustain being a strategic partner. Accountable for engagement budget and actuals, delivering the contracted revenue and margin Deep dive into operational issues resolution and building proactive control environment to prevent operational issues Bringing inspiration and new industry developments to clients and leading by example across Business Services and the Group to bring the expertise forward on Business Services account(s) from transformation, delivery, and technology Strong understanding and proven record of applying automations like RPA, AI, Gen AI and Agentic to drive significant improvement in process efficiency, client experience and business outcomes Accountable for organic growth of the engagement or portfolio of engagements Bringing the power of the Group to client account(s) and orchestrating other parts of the Group’s portfolio beyond Business Services to deliver outcomes to the client Leading partnerships with key stakeholders, including clients, partners, 3rd parties, and employees Mitigating risks by proactively scanning for failure modes and serving as top-level escalation point to demonstrate resiliency in problem solving and building trust Being a good listener and be able to collaborate with various internal functions and business lines of CapgeminiMust have a strategic mindset supported by a strong track record in driving the results and achieving measurable outcomes, as well as excellent leadership and communication skills. Possess a deep understanding of industry, technology, and people market dynamics.Qualifications (Competencies/Education/Experience/Certification):Possess a very strong operational understanding on key service lines like Finance and accounting, HR operations, Supply chain operations Ability and experience to deep dive into operational issues, perform root cause, coach the teams on tools and methodologies and build a proactive control environment on business process Strong track record of transformation programs, driving results and achieving measurable outcomes. Strong knowledge and passion towards technology including AI/ML/Gen AI. Articulate use cases and value proposition of these tools Being an authentic leader and talent magnet. Be a mentor for Delivery leaders and groom future leaders Excellent leadership and communication skills Strategic mindset and out of the box thinking Industry experience –C level role experience in a select industry or being a face off to CXO in select Industry will be added advantage
Job Title
Engagement Executive - Delivery